Ulta Beauty

I wish I had read the reviews before choosing this location for order pickup. My experience was consistent with others. Order pickup at this location was poorly handled. I stood in the designated pickup area and was not acknowledged. The cashier went to help someone else which forced me to speak and project my voice regardless of my health issue. I was intentionally keeping interaction minimal due to a temporary voice issue, which made staff acknowledgment especially important. A simple greeting or indication that I would be helped shortly would have prevented the situation. Given the consistent feedback in other reviews, the poor customer service and unprofessionalism appear to be an ongoing issue at this location. This is basic human decency and respect and should be given to everyone,

I have been loving Ulta lately. I didn’t realize how big the stores are and how extensive their selection is with items priced across the scale. Do you can get luxury, mid level and drug store products. They also have an extensive hair selection which I thought was cool.

I had one of the best salon experiences of my life ! Booking the day of New Years Eve I expected to be rushed during my appointment and was hesitant on how my experience might turn out having been through a similar appointment just last year … however, Ericka was absolutely amazing ! Not only did she take her time but she was able to put a last minute all over color (with Olaplex) on an already damaged half blonde head full of hair. Let me just say ,the transformation was nothing short of stunning ! Especially with my damaged unmanageable ends , uneven hair lengths (it was bad) . She managed to transform me into a beautiful brown red shade while feeling so healthy and refreshed! Came in with an inspo pic and instead of yes maam-ing me ,she helped me make an informed decision on which

Rhmanie is a gem! My first time experience her but she was very sweet and warm. Her kind approach made me feel welcomed in the store. She is patient and also knowledgeable about the Ulta app/rewards. I would definitely come back to shop if I know she is there. Very friendly and a great asset to the store!

Alley in the hair studio is amazing! There was an issue with my appointment where the woman I scheduled with wasn’t in, and she stepped up immediately to help. She was so kind, caring, and understanding. Plus, she did an amazing job on my haircut, which was a hard style to cut. She also was very efficient with her time. Truly an amazing employee Ulta has. Thank you Alley!