Ulta Beauty

Definitely some racism going on in there that should be checked. Just left and a black cashier greeted every single white person but not my daughter and I. Every white customer got a “can I help the next guest”…. BUT NOT US. Just a “Hey”… also we were picking up an order, I asked for a bag with tissue paper…. She just hands us the bag and I had to reach for the order and re ask for tissue paper. Just not type of customer service. Like we were bothering them.

Kyleigh really helped me out today! She was amazing and knowledgeable about products she herself uses. For example, she paired me with my concealer for tir tir, talked about ways I could heighten or lessen my glam depending on the type of event.

I came into town to attend a wedding. I placed an order the night before the event so that I could pick it up as soon as the store opened. I ordered items that I needed for the event. I received a text along with an email the next morning that my order was ready to pick up. I had to take an uber to the store to pick up my order. I was greeted as soon as I walked in, there was a line and the cashier was very busy, she called for assistance through her radio. She tried to help me find my order then asked the other cashier to help her look for my order. As another worker came up front the young lady asked her if she could assist me. After almost 13mins of 3 different cashiers looking for my order no one could find it. I was extremely upset and frustrated, it was a waste of my time, I was al

They were well stocked but the employees were not friendly at all. So many things were locked up and when asked to see something the employee asked like she had an attitude.

I’ve been to this location plenty of times and most of the time. Their customer service is pretty good but today I spent 10 extra minutes looking for a specific brand of lip liners because I thought they were on sale just to get up front and the operations manager was so rude and nasty. She never apologize for the misinformation, but just said that’s the price and I’m not gonna argue with you. There’s nothing I can do about it. No one is shopping by skews If they are a customer. That is something for the employees not for people who are shopping, I tried to explain to her that it should have specified the color not have a specific SKU because most people who are shopping are not gonna look out the tiny numbers to match the skews. She completely dismissed me and wanted to help the woman who