Tyson's Barber

I am writing to formally complain about the extremely unprofessional, negligent, and disrespectful service I received at your barbershop. During an upper lip waxing service, the wax was applied to my skin and then left on while the staff member answered her phone and continued a personal phone call for more than 2–3 minutes. This directly caused a burn to my upper lip. When the wax was removed, the pain was severe and immediate damage occurred. After this, instead of taking responsibility, I was told that the redness and injury were due to my “sensitive skin.” This is completely false. I do not have sensitive skin, and I have had waxing done many times before without any issue. The problem was clearly caused by leaving the wax on for too long, which is a basic and serious professional er

If I could give zero stars, I would. My son had a program on New Year’s Day, so we went in for a haircut. I showed the barber a reference photo with longer hair in the middle and faded sides. Instead, she immediately started trimming the middle of his head and cut it very short. I was extremely frustrated. It completely ruined my son’s look for his program. To make matters worse, the barber blamed me and said, “Hair will grow back in a few days.” That response was unacceptable. Any experienced barber knows to start from the sides, not the middle. The whole experience was very upsetting. I will never go back to this place and will not recommend it to anyone.

Susan is incredible and the prices are fair for the area. I would highly recommend this place…my husband always gets his hair cut here

I moved to Florida a few years ago, but whenever I'm back visiting family, this is always my first stop. Susan is an incredible barber – I went to her for years and haven't found anyone nearly as skilled since I moved. Highly recommend! 5 stars!

Sue is my favorite barber! She is very good and a very nice person!!!