Town Nails and Spa

Boston, MA · Nail salon

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Boston
#195
of 656 salons
City Percentile
50%
rating percentile
Address
Town Nails and Spa, 380 Commercial St, Boston, MA 02109
Phone
(617) 505-6539
Website
townnail.com
Status
Closed · Opens 9:30 AM

Town Nails and Spa is a salon located in Boston, MA. It is one of 656 salons listed in Boston. Its 4.7-star rating is above the Boston city average of 4.5 stars. There are 10 photos associated with this location.

About Town Nails and Spa

Town Nails And Spa at 99 Charles St is our 2nd location. We're thrilled to expand our legacy of quality service and trend nail art to this vibrant community with 4 locations: -336 Newbury Street Boston, MA -380 Commercial Street Boston, Ma -99... More

Hours

Saturday9 AM–7 PM

Customer Reviews

★★★★★ 5.0 Camille Lienau · Feb 2026

⭐️⭐️⭐️⭐️⭐️ Chi did my pedicure today at 12:30 and she was absolutely wonderful! She was so kind, gentle, and attentive throughout the entire appointment, and she really made the experience relaxing and enjoyable. She paid great attention to detail and made sure everything was perfect. You can tell she truly cares about her clients and takes pride in her work. I left feeling pampered and refreshed highly recommend booking with Chi!

★☆☆☆☆ 1.0 maitri shah · Jan 2026

I had a Gel-X manicure done on December 21 and paid a premium price, expecting Gel-X would last at least 3-4 weeks. Unfortunately, the polish lifted from all the nails within 1–2 weeks, which is not acceptable for this type of service. I was out of the country and contacted the salon as soon as I returned and shared pictures. Despite the clear issue being related to the quality of the service, I was told I would need to pay again for a fix, with only a 20% discount offered. This is not a reasonable resolution for a manicure that failed so quickly. While the staff were polite, the quality and customer service did not match the price charged. I would not return and would advise others to consider this before booking.

★★★★★ 5.0 Amra Hadzic · Feb 2026

I visited this nail salon for the first time and was on the lookout for an affordable and convenient place near my workplace where I could get my nails done during lunch. I’m happy to say I think I’ve found the perfect spot! I absolutely loved my experience and will definitely be returning. Nina was fantastic! She took her time, paid attention to every little thing, and my nails came out absolutely perfect. So happy!

★★★★★ 5.0 Elizabeth (Liz) O'Loughlin · Sep 2025

I am admittedly a difficult nail client (I want my nails to be perfect!) and Town always delivers and provides an absolutely amazing service. I never write reviews but I genuinely feel like I would be doing them a disservice by not posting. I go for the regular gel manicure and it lasts me at least 3 weeks, if not longer. Nancy and Chi are the best!!!

★★★★☆ 4.0 Ariana Sacco · Oct 2025

I originally came here for a dip manicure about two weeks ago as a first time customer. Unfortunately, my nails started lifting within the first week, which was disappointing since I’ve been getting dip manicures for years and they usually last 4–5 weeks for me. When I reached out, the salon offered me 50% off my next service but wouldn’t refund me, saying it was normal wear and tear — which I didn’t agree with. However, I went back recently to have them fixed, and my experience was much better. The nail tech took her time to smooth and correct the issues, and I really appreciated that she made things right. The pedicure there was also amazing — definitely the highlight of my visits. Overall, I updated my rating to 4 stars because the follow-up service showed good customer care and impro

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Parking Lot

Services

Nail salonHair removal service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.