The Spa at Château Élan
Braselton, GA · Spa
- Address
- The Spa at Château Élan, 100 Rue Charlemagne Dr, Braselton, GA 30517
- Phone
- (678) 425-0900
- Website
- spa.chateauelan.com
- Status
- Closed · Opens 8:30 AM
The Spa at Château Élan is a salon located in Braselton, GA. It is one of 32 salons listed in Braselton. Its 4.3-star rating is slightly below the Braselton city average of 4.7 stars. There are 10 photos associated with this location.
About The Spa at Château Élan
Celebrated as Atlanta’s only spa destination experience for both women and men, the Spa has 14 newly-renovated luxurious overnight guest suites. The European-style Spa is nestled inside a 35,000 sq ft mansion overlooking a sparkling... More
Hours
| Friday | 8 AM–9 PM |
Customer Reviews
I have never received a full 50 minute massage any time I have been here. They take a long time to get you from the waiting area and then once in the massage room, wait another 10 mins to enter. So you will get 40 mins tops. The door to the quiet room is always open and people walking by do not use quiet voices. In fact there are noisy people everywhere. When I entered upstairs, I could hear women talking at full volume downstairs. So, don’t ever go on a weekend. It was fully booked and noisy. The sauna has room for 2-3 people. The desk staff are not the friendliest. However, the staff at the cafe were exceptional. This place feels like a car wash for overpriced spa services. Spend your $$$$ on something else.
Review of Château Élan Spa Over the past six weeks, my wife and I visited the spa three times for the Romantique & Di-Vinè Duo Massage, and every experience up to that point was excellent. The therapists were great, and we truly enjoyed our time there. Because of that, on our last visit before leaving, we stopped at the front desk and booked another Di-Vinè Duo massage for Valentine’s Day. We spoke directly with a staff member, who assured us the appointment was confirmed and told us not to worry and not to look elsewhere. Today, we received a phone call informing us that our Valentine’s Day Di-Vinè Duo massage was canceled due to overbooking. This is extremely disappointing. An appointment like this is not something easily overlooked—it costs $840 per person and was scheduled specific
My wife and I booked a day pass to relax and enjoy a day lounging. Overall, it was a good experience and the staff were super friendly! Not sure I would come back for the price we paid. Needed improvements: (1) The men’s sauna was not working and the explanation was “it breaks all the time so try coming back another day and hope it works.” (2) A 22% service charge is insane to add on top of the already high cost. (3) The facilities are run-down and in need of a remodel. It wasn’t bad, but still very noticeable.
Visted Chateau Elan in Georgia in Sept. 2024 and lodged in their SPA side which was absolutely amazing! The greetings you receive make you feel really special! Joe, the manager was there at check in and check out and he was absolutely accommodating from beginning to end! Gave us complimentary wine upon arrival and even watched our bags until we took a restroom break after the travel. Thanks Joe! So many amenities when you stay in a SPA ROOM like a huge spacious luxury room that has amazing views of the lake and garden which has hammocks, reclining outdoor covered loungers and tranquil music! Access to the Hot tub, Amazing Women's locker room ( OMG), a magazine cover sitting, sipping room and SO MUCH MORE! I felt like I won some of the BIG MEGA!😆 I want to also note that there is a sh
Absolutely wonderful experience! This spa was such a treat, I felt pampered and taken care of and most importantly, very relaxed. The facilities are beautiful and serene, so much you kinda forget you are in Georgia. I got an 80 minute massage and it was the most peaceful time. I also loved the locker/lounge area and enjoyed the steam room the most! Overall top tier experience, can’t wait to be back.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.