The Salon at Encore Las Vegas

WOW! This salon is huge and very elegant. I had a "blowout" which is a color touch-up, shampoo, blow dry and curling iron to add curl and volume to my hair. My hair has never looked so good and felt so clean and shiny. I was there for 2 hours of pampering. My stylist Katie was super. She chose a color that blended with my hair perfectly. I was offered champagne or tea. The shampoo was the best. My hair was shampooed two times and the Katie did a temple massage and massage all over my head! So nice! She spent a long time shampooing my hair! All the products used were excellent: L'Oreal Professional hair color, Kerastase shampoo, conditioner and thermique blow-dry primer & hairspray. I was there on a Thursday at noon. The salon was busy, but they had enough staff and everyone was so friendly

Went in for a pedicure and scrub massage for my sore legs from walking strip last night. Dawn is an expert on what she does. She's gentle doesn't rush or dig in your toenails. She massages with good pressure. Highly recommend her.

I’ve been going to the Encore Salon for a little over a year now and absolutely love Annie! She has always done a phenomenal job with my hair color and cut. It’s hard to find someone to do bangs the way I like them and Annie does them perfectly. My hair looks amazing and I can even style it myself to make it look good. My husband also thinks my hair is beautiful. Love it!

I had a nail break while we were in Vegas, so I stopped in at the salon of the hotel we were staying at to get it fixed. The experience was good while we were there; the girl was very nice, they gave us champagne, everything was beautiful and appeared to be clean. However, when we got home my 1 nail started to feel a little weird and then one day the acrylic just completely popped off all by itself. (Which is weird, they usually break or lift, not just completely come off like that.) To my horror, underneath that acrylic nail was a disgusting nail infection! I’ve been getting my nails done for years and have never had this happen before. The ONLY nail affected was the one that I had repaired at this salon, which tells me that the tools they used must not have been sanitized. I am SO upset

TERRIBLE pedicure. Feet were still dry and cracked afterwards. She applied three coats of polish, and the color was still patchy. Top coat was not applied evenly, and she even missed a significant portion of my big toe. Where the top coat was applied, parts of it didn't cure correctly and made it cloudy. I don't know how they could possibly charge $270 for this. I've had better pedicures for $30. They don't even give a complimentary beverage at that price point! UPDATE: I emailed customer service as directed by the response to this review, and they never replied. Just doubling down on being awful.