The Cosmetics Company Store

I had such a wonderful experience shopping at The Cosmetics Company in the Clarksburg Outlet Mall. The store is beautifully organized with amazing products and great deals, but what truly made my visit outstanding was the Manager. She was absolutely wonderful—friendly, knowledgeable, and genuinely interested in helping me find exactly what I needed. Without being bothersome, all the staff went out of their way to ensure I was enjoying my experience and finding everything I needed - it really made me feel valued as a customer. Their professionalism created such a positive shopping experience - not something I could say for my visit there last year. I'll definitely be returning soon and highly recommend this store!

I had called and asked if they had a product. They said 'yes'. I drove over 30 minutes in a rainstorm because I needed for a trip. When I got there they said it wasn't in stock. They made a mistake. Huge disappointment! But the way the store manager Sherisa Mitchel and her staff tried to fix it was amazing. She hunted for my number and called me to apologize. Mailed me my products. Just amazing customer service! I will definitely be going back ! Thanks cherish!

Came to this store today. It was my first time shopping here. The prices are so good. Great sales. Customer service was really good. Really nice and helpful employees. We will definitely come back to shop.

Love this store.. I was reading all the negative comments, and I believe they are all distorted version of the truth, Sherisa is great at her job, and the staff is great as well.. Keep up the good work!! I love shopping at this location!!

Snobby staff. I asked about an item price and was directed to check the price of the sample item. I asked for assistance to find the labeled price of a sample item and there was none in existence, so the employee had to scan the item to tell me the price. This happened a second time and I expressed how frustrating it was that prices of items were not listed so I would have to depend on the employees to scan the items to tell me the price. An associate was RUDE AGAIN and reiterated that prices can be found on the sample items. There are no prices on the shelves!! I was looking to spend money at this store and was hoping to receive expert assistance. Unfortunately, the associate was extremely snobby and was not willing to help me with my questions. I walked out feeling frustrated and will n