Tangles Hair Designers & Spa

After my nails were absolutely wrecked by a tech at another salon, Jordan fixed the shape and polished them again for me. Getting me in last minute on top of it. She was meticulous with her shaping and a pleasure to talk to the whole time I was there. I’ll definitely be back to see her again!

Hello Ive put off writing this to give time for correction. However, this is unacceptable. My mother went in for a set of Gel Extensions her tech was Shelby. This is what she left the salon with. They were lumpy, uneven, and painted to look 3 weeks grown out. After 1 day her thumb nail broke so she went back in to get it fixed. In the meantime 2 more of her nails broke. She asked Shelby to possibly repaint them or atleast clean up her cuticles to which she responded "we'll do that next time". While repairing her thumb nail she drilled a HOLE through my mother nail.(last photo) That following week my mother tried to get in touch with the owner (Nicky) and got several emails saying she would get back to her in a few days. Well, it's been several weeks with no answer. This is just completely

Awesome...beautiful salon, very clean and friendly. Did a good job coloring and styling my hair. Will return soon! Highly recommend

Tangles is the best place to go to in Rochester.I have Dominique do my hair and everytime it comes out perfect.They have a great staff of people.I will continue to use tangles.Thank You.Went back to tangles and had Dominique do my style haircut and it came out outstanding thank you Dominique for everything.What a wonderful place to go to and be treated very nice.I will continue to tangles this place the best place ever to go your hair needs.Always done very fast and no wait what so ever.When you go to tangles go see Dominique the stylist she will take care of you and will be happy that you did. 09/22/2022 Went to tangles to get my hair style done thank you came out perfect.01/19/2023 Tangles what a wonderful place to go to everyone is very polite to me and respected and treated very nice.

April and Kathy are fabulous stylist and if I was rating them it would be a 10! But after my last visit I will never go back. I recently went there for a perm. My appointment was scheduled with Nikki, they adjusted it to another stylist “the assistant” without notifying me prior to my arrival . After speaking to Nikki and her reassurance I gave it a try. Everything seemed to go well. But by the time I drove home a big chunk of hair in the front was flat. I drove back to show them my hair and get reassurance that they would fix it after the waiting period. The said yes but while I was there a couple of the stylist accused me of doing something to my hair. When I went back to get my hair fixed, the assistant said it looked fine when I said I had extra hair product in my hair she rolled her