Tallahassee Democrat

Not the content, but the pricing. I pay nearly twice as much as my neighbor for Sunday delivery as my neighbor who has the whole weekend. I called, and they told me that I had to wait for a promo to get a lesser price. I see an ad for a lesser price, and I call again. They tell me it's only for new customers. Fine, I tell them to cancel my subscription. They then tell me to keep an eye out in the mail for a "we want you back" promo card, with the pricing that I'm asking for now. I ask for a manager, and I get the same story. I question the logic of having a customer have to cancel and wait a month for a renewal deal, rather than retain me a 15 year customer. Sorry, but that's the procedure. Idiotic. Throw in the fact that the delivery guy nearly ran me down in the street again t

Been taking the paper for 17 years since we moved to Tallahassee. Since they were bought by USA Today their 1-800 line is worthless, no help whatsoever, I have been trying to get my paper delivered when it rains in the paper spot on my mailbox. If I posted a negative post every time I received a wet paper their rating number would be a negative number. The paper is an expensive purchase these days. It is not your local paper any longer.

Worst customer service ever... I receive only the Sunday paper and for 3 weeks in a row I have not gotten the paper. Today I called 3 times to get my paper redelivered, and was told that it was being dispatched for redelivery and could take up to 11:00. Well guess what? The paper never came. The paper stinks, the delivery stinks an the customer service stinks(and lies). Do yourself a favor and don't waste your time on this poor excuse for a paper...

We started the weekend service with internet access a year or so ago. When trying to access the paper online via the emails i receive i am forced to answer a survey question. The survey question is intended for people who do not have a Democrat account. I have called 4 times to be sure they have accurate account information. Each time they apologize and correct it. A few weeks later, the survey questions are back.

My low review is mostly focused on dealing with this newspaper. Their so-called customer service has nothing to do with service. it's a subscription enterprise somewhere in Georgia, and the idiots are known to do stupid things like calling you in the afternoon and saying that you must return the call that day or your subscription will be ended. The on-line stuff is even worse, so I finally filtered that out and now have it all sent to spam. The paper itself is ok, just ok, although I am not impressed. The Zing column is clever...very humorous. The policy of allowing only two letters each day is dumb since every journalism student learns that the first two things readers look for are the letters and the comics. In this page of comics, you see the greatest whiner of all times...the Mallard