Supercuts

Wonderful experience from beginning to end!✨ Today I had a truly beautiful experience at this salon. From the moment I arrived, the atmosphere felt warm, calm, and filled with positive energy. I was attended by Esmeralda, a wonderful, kind, and highly professional woman. Her service was impeccable—very attentive, caring, and genuinely thoughtful in every detail. She gave me a beautiful haircut, exactly what I needed: light, well done, and full of care. You can truly feel the quality of the service, the experience, and the love they put into their work. I left feeling very happy, refreshed, and grateful. I wholeheartedly recommend this place, especially because of people like Esmeralda, who truly honor their craft and make you feel welcomed and well cared for. I will definitely be coming

One word for the Sunny Isles Supercuts: HILDA. I strongly recommend Hilda. She genuinely cares about both the business and the clients. She keeps the store spotless and makes sure every customer has a top-level experience.

I wasn’t satisfied with my haircut. It wasn’t what I asked for, and the barber didn’t use scissors or a razor to clean up the cut. For the price they charge, I expected a much more professional service. In my opinion, men’s haircuts should be done by a skilled barber, and this experience didn’t meet that standard.

I absolutely do NOT recommend this location. The staff who work here are consistently rude and very short. As well, the woman cutting my hair could not speak any English, yet acted frustrated at ME trying to explain what I wanted. This is not a high-end salon, yet they act is if they are doing is a favor. It is also very, very busy, which in itself is no reason to be so hostile, but expect to wait a long time regardless of having an appointment.

Today I had a really unpleasant experience at the salon. I had booked my appointment as I always do, and arrived on time. When I walked in, I said hello, but no one responded. The hairstylist with long blonde hair was busy with a client and another person waiting, so I quietly sat down. My appointment time had already passed, but I stayed patient. When she finally finished with her client, another customer walked in — and only then did the stylist ask for my name and reservation. She told me that she couldn’t find my appointment in the system and that there was nothing she could do, even though I had already been waiting for over 30 minutes. What was most frustrating was that she said I could get my hair done after the other client who arrived after me. When I asked why she didn’t check