Supercuts

I’ve been coming here for about six months now and I absolutely love it. Every time I visit, the service is great, the wait is usually under five minutes, and my haircut always turns out exactly how I want it. Maria did an amazing job — honestly even better than my previous barber. Highly recommend!

Ill start with saying all the stylists are great, which is why I left 2 stars instead of 1. However, there is a real issue with the online reservation system. Basically any reservation you make is treated exactly like a walk in. Or at least thats how it appears. To save time I usually book in the am to select a time slot, to put my name in and come in later. Every time I come in, my name is just called based on the walkup line amd whoever is already currently present. Usually this isnt too much of an issue, but there have been times where Ive waited 45min to an hour before being seen. (I left a review on this incident prior) This most recent time, I made my reservation at 1130am for two time slots at 1pm. Me and my son arrived at 1250pm, waited 30 minutes, and every other person in sal

She couldn't accept me because I didn't give my number! BECAUSE IT'S MY CHOICE! And I told her that two of your coworkers Magdalena and Silvia(I don't remember her name) did accept me in two different days and I was happy! But she said we can't accept you to get a haircut without a phone number, because it's our policy! Then I said that your coworkers don't follow your policies. I told her that I'll complain about you to your boss. Then I said that I'm your customer and I need to make just a haircut, that's it!!! Now I'll never come back to Supercuts anymore! Because I know if I'll give them my phone number, then I'll receive advertisements from Supercuts about their offers which I don't want! Terrible! Terrible! And one more Terrible! Those two ladies were SUPER - NICE!!! So, On her part,

My experience was great! The employees were very sweet and friendly! They cut my hair perfectly and gave great advice. The wait time was short! I really recommend going here. I have been to many places and this place is my number one.

One side is longer, I got long layers but they left one side a bit shorter. One side is good and then the other is much shorter and the right side went from really short to randomly long. Don’t recommend, I rather pay $40.