Sun Tan City

This makes my second year doing the October- February VIP. I appreciate the staff being so kind and showing me how the equipment works through the spa!

Love the beds most of the staff are amazing Learned my lesson going on a Saturday morning the guy they had working today June 7 2025 was not friendly at all pretty rude not helpful needs lessons in customer service will not go back when he is working

Paige was super friendly in showing me the wellness spa options so I bought 3 visits for $10. Proceeded to the sauna cocoon and facial part would not work. Called the front desk and she said to wait 2 minutes and it would start. When it didn’t I called the front desk twice and no one answered. I put my clothes in and went up front to speak to a different representative. She stated the phone didn’t ring and therefore I lost my visit. My advice: Fix your phones or answer them one! I have been a longtime member of Sun Tan City. This location will not be revisited.

This place gets slammed, I get that. And their workers are great! But it undoubtedly happens repeatedly - a string of people who are already checked in...having to wait behind 1 person deciding between which pkg to get...and the STC worker discussing options, both like they have all the time in the world. This is an inconvenience & easily avoidable... SOLUTION: Have a QR link that potential customers can scan, or a brochure that explains all the various pkgs & options. Then they can sit to the side & review at their leisure instead of holding up everyone. I mean this place & it's facilities are clean & always very well maintained. But for that one glaring hole in Operations, this place is 5 stars

If you go here after 5 don't expect the 10 employees there to help you or answer the phone from your room they don't have time for it takes 10 employees to help one customer, not organized nor detailed