Standard-Examiner

Update: They dumped their in house delivery and use the post office now. I gave them another shot, and my papers never miss now! Good journalism, but save yourself the money. Do not purchase a print subscription as you have to beg and plead for delivery. I paid for a subscription and didn't receive my paper. Emailed the print administrator and got it Once. Tried calling and got an automated system with no option to reach a live person. System said a replacement would be delivered. It never was. If you really want to support them, do the online subscription. Maybe it's time for this newspaper circulation to end and focus on digital efforts.

Use to be a great paper but even the online version isn't that great anymore. I have a print subscription and a bin on my property for my newspaper but the carrier just throws it in the gutter or my driveway where it gets soaked and in the winter gets buried by snow. Sometimes I end up running it over with my vehicle since it is in my driveway. I'm probably not going to renew my subscription since half the time my print paper is soggy, damaged, or buried in snow. It doesn't seem to be asking much to have my newspaper placed in the protective newspaper bin instead of my driveway or gutter.

Huge "Yellow Flag" when 95% of the 5 STAR reviews have no comments. I am giving them a 1 star. The first reason, auto dialing me every week and not giving me an option to opt out of your auto dial. The second reason, when I finally call the office and find out I have an account with them with an amount owing. So, for over a month I get a call every few days not explaining that I have an account or a balance… and I only hear a recording with just a plea for me to subscribe. I admit I signed up for the 3-month subscription with no commitment to get a free hat Christmas eve in the Mall. i received 3 or 4 newspapers delivered in January and that was it. I did not mind, I truthful only signed up to get a hat. Then phone call after phone call; what a racket to keep harassing me until I c

I used to subscribe to the standard for it's local coverage of local events not picked up by SLC media but, the newspaper has gone downhill and lost it's local feel. I get more news about Ogden from KSL and other SLC media. For example, this week the Becker's lawsuit against Ogden River Brewing was covered extensively by KSL as responses to the suit were this week. What did the local SE have? Just an article from last month that wasn't updated. So I'm paying for a subscription for more local coverage but am getting better news from a Salt Lake City television station? I get more information about Ogden events from the Salt Lake Tribune and KSL than I do from the local Standard-Examiner so why renew my subscription? I'm not getting what I paid for. In addition, my paper is just thrown on my

Apparently they hate to give refunds. I called the Ogden Standard-Examiner on 01/17/18 to cancel my father's newspaper service & was told that a $21.56 refund would be issued. I called again almost two weeks later on 01/29/18 because I hadn't received my refund, and was told that the service had NOT been canceled as I requested and that I would only receive a refund of $11 and that the refund would take 3 weeks. So here it is a month and a half later and I still haven't received any refund, in addition to the fact that the refund SHOULD be for $21.56 since it's not my fault they didn't cancel the service as I previously requested. I've lodged complaints with BBB and other online consumer complaint sites.