Stadium Beauty Supply

The newer associates are rude… I was in the store attempting to purchase a couple of products. While standing at the counter one of the products dropped on the floor and the top popped off. I picked it up and attempted to place the top back on only to discover it actually broke (uncommon occurrence). I went to pass the broken item to the associate she rudely looked at me like I had five heads. I placed it on the counter and walked to the aisle to grab another one upon returning to the counter the associate timidly told me I had to pay for the defective one. I refused and explained that the top is broken and it would not be able to access the product with it being broken… Another associate rudely approached me an demanded that I pay for it (like a thug). I stood my ground and told her NO…

Having a minimum spend limit of $10 in a store in 2026 with rude service is insane. Looks like they opened the wrong type of business because there is clearly no love or passion involved. Will not return

Horrible, horrible customer service The owner was super rude and yelled at me did not allow me to explain what I was trying to say. Changed the price of a wig at the counter. It was one price on the mannequin and when I went to purchase it, he doubled the price. Horrible horrible customer service.

I recently had an extremely disappointing experience with stadium beauty supply customer service. Not only was I treated with complete disrespect, but I was also yelled at by a staff member while I was in the store. This was absolutely uncalled for, and it made me feel very uncomfortable and upset.I was simply trying to ask a question when the employee raised their voice and started yelling at me in front of other customers. The level of unprofessionalism and hostility was shocking. I’ve never been treated like that in any store, and it completely ruined my shopping experience.I understand that everyone can have a bad day, but this type of behavior is completely unacceptable in any customer-facing role. I won’t be returning to this store, and I would advise others to think twice before sho

Buyer Beware I urge you to never buy any hairstyling mechanical tools like clippers, electric razors, flat irons, blow dryers etc. I purchased a defective electric razor and returned to the store with my receipt in hand looking for an exchange of a working electric razor and was denied an exchange. At the point of purchase I was reassured by a Korean woman working the register that if the product didn’t work I can exchange it but clearly that was a lie. Small businesses like this cannot complain about online retailers like Amazon because hands down the customer service is 100x better. Thanks to them I’m out of $70 and I’m forced to go online and repurchase an item I already purchased save your money and don’t bring your business here just order online and have reassurance you will receive