Spaces Granite Place

We signed a six-month contract with Granite Place in Southlake and only managed to use the space three times before running into major problems. On our third visit, when we were supposed to receive a dedicated office, we were placed in a storage room instead. From the very beginning, the setup process was frustrating—getting our contract finalized and the online portal working just to book rooms was unnecessarily complicated. Still, we decided to stick with it. After finally getting access, we ran into issues with payments and the portal not charging correctly, even though they had our payment information. When we decided enough was enough and asked to cancel, we were told to pay a lump sum, which we did. The contract was supposedly canceled—but we are STILL being billed every month for

Building is nice, but service has been very substandard. Was told during the leasing process the office would be painted shortly after I moved in. Moved into my office space on 12/1/24 and was initial told office would be painted withing a few weeks. Then told that with the Holidays it would be late December, early January. In late January was told soon. At end of February, was told that the painters painted the wrong office and Spaces' couldn't get the home office to reapprove the expense since they said my office has already been painted. End of March, supposedly the front desk has escalated my concerns but, nothing painted. Mid to late April was told my office should be painted in 1-2 weeks but couldn't promise anything. May 12th was told that the office is scheduled to be pai

UPDATE: Just when I thought it couldn't get any worse, I was told that I could refund my TWO deposits (because apparently although I put my credit card on file and it took the first deposit and first month no problem, it wasn't automatically deducted so I was charged two months deposit). Well apparently that isn't the case and I had to give a bank account. Now 30 days later I received an email that they couldn't refund me because they could not find the connection between the company I own, and the company they registered me under. I had to now send them company registration, bank docs, EIN and other requested documents in order to facilitate what will still likely take another 60 - 90 days to process. DO NOT GET AN OFFICE WITH ANY REGUS OFFICE ANYWHERE. They are quick to take your m

Cool idea and set up. They have a ThankFULL board. #NoKings

They offer private office suites, which I appreciate. I like this place because there's no constant music playing, allowing for a quiet environment that's perfect for focusing on serious tasks.