Slayy Hands Salon

Mercedes had no knowledge of my appt prior to me coming in when I booked on her site. She never apologized for her mix up or for making me wait. Her & the client in the chair seemed to be unbothered making Tik tok videos. On arrival, I was very uncomfortable and felt unwelcome & contemplated leaving. It was my 1st time there & at no point during the service was I even asked my name. I just feel like the professionalism, customer service & cleanliness of the shop was severely lacking and I will not be back.

The stylist at the shop are friendly and the shop is clean. But, I don’t recommend booking with LaDonna. She is very unprofessional. She pushed my time back by an hour, 20 minutes before my original appointment. She didn’t call or text me prior she just rescheduled it via Google calendar. Then she was 25 minutes late for the appointment she rescheduled. No apology or anything.

Today started off very shakey for me because I was going to a new hairstylist any woman knows this is the scariest moment to leave the original stylist you been with who knows your hair and everything. Well i took a leap of faith today I allowed Rere to prep me for Mercedes to do my partial weave minimum left out. I must say 10 stars they did not play. They not only did an amazing job but they were soo friendly. The best part was watching Mercedes deal with another client who once like myself had no clue of how to wrap our hair but she took her time and showed her. That means alot especially the amount of money spent to stay beautiful. They care about there clients the establishment was nice, clean, and calm . Usually hair shops seem like a club . NOT HERE ! This place was amazing I wi

I get my hair done by Donna! Shop is clean ! Stylist are very polite ! Leave out slaayyeeedddd no complaints!

Excellent customer service