Silver Mirror Facial Bar - Upper East Side

Wonderful place, I had a very relaxing lymphatic massage and my skin feels wonderful. Everyone was so lovely and nice. Went with my partner who had the party prep facial and loved it as well. Well worth it and I'd recommend to anyone.

I have been coming to Silver Mirror as a member for a few months now and am so happy with the quality and value for money of the facials. I love Selmira and would highly recommend her! She is lovely, so knowledgeable and provides me a personalized experience every time

Editing my review from 3 to 4 stars for how this location handled the situation once they reached out to speak over the phone. They agreed that communication failed in this situation and assured me it’s not typical. Based on that, and my friend’s experience for the last 1.5 years at this location I’m inclined to believe them. I’m looking forward to my next appt with PJ. ————- This review is specifically for how the front desk handles any sort of changes and communication. Swapped my esthetician, PJ, that I specifically booked without as much as a heads up - only found out when I was being taken back. Turns out she was feeling unwell, which is 100% fine, but to not even notify when the front desk called earlier that day to specifically ask me to come in earlier for the SAME person is absur

I had such high hopes !!! Overall not bad (the facial) but nothing special either what really ticked me off is that the esthetician applied a mask on my face without telling me it would cost more! I really think that if you need to apply something other than what the person paid for you should ask and tell them upfront that it will cost more and if they are ok with that then You can apply it ! The other thing was when I finished with my treatment and went to the counter to pay they had three creams that they were trying to sell me??? I really don’t like that! We didn’t talk about any of this lady??? She didn't talk to me about needing a cream or anything like that, especially when before when she asked me what type of creams do I use I told her I was really happy with my skin care. So over

Can’t remember who I spoke to unfortunately, she said she was one of the “managers” but she was ruuuuudddddeeee…. This isn’t the first time I spoken to the front desk person and they were rude. I was a member with silver mirror since 2018/2019 and I have chose to end my membership today. Not only do the some of the staff lack professionalism and kindness to their clients, their services have declined drastically too. I had a facial with what I thought to be one of the best estheticians since the others left, Satoko. Although she is nice, her services or their products caused a horrible reaction. I have noticed the quality of their products/ equipment has not been the same recently, and on this particular occasion it resulted in me going to the dermatologist for treatment. During