Serenity Couture Salon & Spa

This was my first visit to this salon. It was recommended to me by a friend. I didn’t know what to expect. The salon describes itself as a “luxurious and a curated experience”. The stylists are known as artists. My artist, who has the title of a Master Artist “personalized my consultation to finish”. She was friendly to a point but not very personable. Next came the sticker stock! I had no idea the “experience” I received would be at a premium price. I guess I was not only receiving “unparalleled service” but also paying for “award-winning artistry and trend-forward styling”. I didn’t notice that I had received that level of extraordinary luxury. In my opinion, I’m not willing to compensate for the “high-end beauty and wellness experience” they describe or the “prices reflecting the Arti

This is the first time I used this salon. I got a gift certificate for Christmas so I thought why not? I looked at the services and their pricing seemed reasonable, but I didn’t want to put my credit card in since I already had a gift certificate. I saw online that they offered walk-in so I called to make sure they still had appointments today, They did so I scheduled an appointment for what I thought was a mini pedicure for $45 because that was the pricing online. (they also offer dry pedicures, new to me) Their new location is a little hard to find if you don’t know where it’s at. You walk in very clean smell smells good, relaxing atmosphere. I also enjoyed the conversation with the person doing my pedicure, very personable! The receptionist didn’t ask and I didn’t clarify so when I wen

I’ve been a client of Serenity Couture for nearly a decade and have been seeing Christin the entire time — which really speaks for itself. She’s exceptional at what she does and genuinely one of the kindest people you’ll meet. My haircut is fairly simple, but I’ve seen firsthand the work she does with women’s hair through several close friends who go to her, and she is incredibly talented — precise, consistent, and thoughtful in her approach. You can tell she truly cares about her clients and takes real pride in her craft. She’s also great at consulting with me on the right products, personalized specifically for my hair and skin. Their brand new location in the Atlas Building in West Des Moines is stunning. The space is beautifully designed — elegant, refined, and thoughtfully done while

Highly recommend!! Sought emergency color correction, was seen the same day for a consult and was able to correct the next morning! Phone team was amazing and stylist, Erin, was encouraging and explained the steps in great detail! Before and after pics below!

My comments do NOT have anything to do with Sam. Sam is amazing. When you walk into the salon, you are faced with a round couch with plants on top obstructing a clear view to the check-in desk. This is unnerving. Staff at the front desk need to be much more on top of their game and welcome EVERYONE that comes in, take their coat, and offer them a beverage and a seat. We all know that we have to wait a few minutes for our stylist to wrap up the previous appointment before getting to us. The coat racks near the reception desk are very basic. With the style that is seen in the care of interior design, get better, studier, and less clunky coat racks. There is too much "stuff" on top of the tables behind the wrapped couches. It makes for a very uncomfortable wait. Have all services in a bro