SEPHORA

The manager Shareen is amazing ! I had an issue with an exchange and lip gloss and buying a few new ones and ensuring I got the credit with using rewards previously and she handled it perfectly. She did not just help me but she educated me and made me whole at the end of the day! She even added some samples in my bag for the inconvenience having to come back after not knowing a lip product had nuts and I have an allergy. I will always choose Sephora Brier Creek as my go to!

Went in feeling very nervous because I have pretty much 0 knowledge of makeup or skincare. Nick immediately jumped in to help me, which I was nervous about because I’ve never had a man direct me in skincare. BUT he was SO knowledgeable and such a sweetie that I honestly only wanna come to this location when I need makeup now! Thank you Nick for answering my millions of questions and pointing me in the right direction. You are a wonderful employee and I so appreciated your honesty & how gentle you were applying makeup to my face to test it out/shade match. I feel so girly and taken care of!! Yay!! Can’t wait to try my new goodies. 🖤😭

First time shopper and had a wonderful experience. The staff was super helpful, courteous, and professional. I had called in ahead of time and they were great. Got there my order was waiting for me. The atmosphere was great. Everyone was awesome. Store was organized. Plenty of testers available. I actually cannot wait to go back! I'm super happy with my Carolina Herrera Good Girl Blush. They had endless options. Loved my experience.

The employees behaved tactlessly and rudely towards me. I am a beauty influencer with 426.6k followers on TikTok and other social media. I spend thousands of dollars weekly at Sephora for my contests and social media projects. First, I waited at the checkout to pay for my products, but the cashier, seeing me, acted as if I were invisible. No smile, no communication. He was busy with his own things. Then another employee came and took me to another checkout counter. Also with a displeased expression. I wanted to buy more products, but I couldn't find them on the shelves and asked if they had any more in stock. The employee went to check, and when he returned, he approached another employee and they started discussing me right in front of me. He came back and said that they no longer had wha

I came here a few weeks ago pretty blind on what I needed and only knew the style of makeup I wanted to recreate. Gabrielle was extremely kind and patient with me even when I took up so much of her time. She's extremely knowledgeable about skin care and make up and helped me get started on my makeup journey!