SEPHORA

shout out to the associate Catherine who helped me find my right shade of foundation! She went above and beyond to really help me find the correct shade, as I have always had a hard time finding one due to my complex skin color. she was determined to help me find one that I’d be satisfied leaving the store with. she really made me feel very important and valued as a customer. Unlike other Sephora’s I’ve been to, this location really has employees who are determined to help and cater to the customer’s needs! definitely will be coming back whenever I can! Catherine is very good at what she does and needs a raise!

This recent visit to Sephora was very Pleasant. An employee by the name of Audrey was very welcoming and helpful. She seen I needed help and immediately stepped in. Thank you so much Audrey. 😊 Great customer service makes me wanna spend all my money just for the environment. Great Job

I want to express my gratitude to Cheyenne at this Sephora location for her exceptional assistance in helping my friends and I find our ideal foundation, bronzer, blush, and other makeup products! She was incredibly thorough in explaining the products and conducting tests with us. We truly appreciate her expertise and time with us! :)

Mary Anna is amazing! I’m a total beginner with makeup and walked in feeling pretty anxious, but she immediately put me at ease and made the whole experience so much better. She walked me through everything step by step and explained things in a way that actually made sense. I really appreciated that she never tried to push anything on me — she listened to the look I wanted and helped me build a simple beginner routine that feels doable. It’s Black Friday weekend so it was pretty busy, and she still managed to balance helping other people while making sure I felt taken care of. That alone deserves five stars! I left feeling way more confident and excited to try out the tips she shared. Thank you so much, Mary Anna — you made my day!

I was disappointed with the service in this store. I purchased five bottles of liquid, but I was given the smallest bag possible, which ended up looking overfilled and awkward, almost like a barrel. When I politely asked for a larger bag so it wouldn’t look so bad and be easier to carry, I was told that bags are given strictly based on the purchase and that a bigger one was not available. What made this even more frustrating is that on my previous visit I bought only one item and was given a larger, normal-sized bag. I was also told that they could neither give nor sell me a medium-sized bag. The situation was unpleasant, and overall I was unhappy with the service.