SEPHORA at Kohl's

I just walked out after walking around the store for over 10 minutes with no one greeting me or asking if I needed help. I was planning to purchase four or five items but I guess I will go elsewhere. The two young ladies working were more interested in their conversation then in helping their customers. It's not like they didn't see me. One of them looked at me and walked past me twice and never asked if she could help. I'm not going to beg anyone to take my money.

I have been there twice and both times the workers are behind the register talking about their personal lives, not being attentive or helpful. The place is messy and not well stocked. Attitude when you ask for a sample for something you would have just bought, but they don’t have it in stock. They say they can’t order it for you. So you ask for a sample and you’re treated like some scum bum trying to get something for free. Anyway, I was hopeful I’d save some time being able to get stuff from this store while out shopping, but it gives me an ice cream headache dealing with the attitude and lack of hygiene 🤦🏻‍♀️. Back to Ulta!!

The employees there are so nice. They did not have my hairspray in stock, but she looked up a location that for sure had it in stock, and she advised me to order online and pick it up so it’s not a wasted journey. I much appreciate all of the help

The customer service here is awful. The one person working wasn’t even watching the register. An elderly women had to go find her and tell her there was a line. Didn’t bother to ask me or the lady in front of me if we found everything we were looking for or speak at all us beside asking for the email she wanted. When the lady and I both had issues with the email set up, it clearly bothered this women. She obviously doesn’t understand the job of someone is consumer service or to even use the simple word of hello. Do better!

made to feel very uncomfortable when I stopped in. I was excited to see Sephora here but will not go back. whoever staffs this store might need to rethink it based on the other review I just read and mine. UPDATE: I stopped back in this Sephora with a friend and I have to say they clearly heard some of the negative reviews. I met an awesome sales lady named Mary and I will be a regular customer of hers now. So close and so convenient