SEPHORA at Kohl's

The store had what I needed except when I checked out she said there was a penny shortage and basically they are keeping my .3 cents.. sounds petty but really?? A penny shortage... why is that my fault ? Give me a nickel and you swallow the .3 cents!

The employees always look at you like you are taking up their talking time, went in for a color match and they were so quick with me that I'm not even sure if I got the right shade match. When approaching to ask 2 ladies looked at eachother both with the look of " Who's going to do it, I don't want to." Felt very uncomfortable asking anything. It wasn't a very pleasant experience for someone who wants to improve their makeup. Not coming back. I would rather go to a store that is out of town.

Type of makeup I was looking for not on shelf, only one person at register that wasn't a Sephora person. Came back later and two Sephora people there, one tells me I'll be right there, I can see from couple rows away putting makeup on someone, why tell a customer I'll be right there if he's doing someone's makeup? Stock the shelves would be a great idea!

Was there yesterday spend over $100 accidentally left bag at kohls check out:: I live in corpus was passing by didn’t realize I had left my bag until I got home!!! Was late already called next morning to get a refund or credit to a Sephora store near me management said she couldn’t do that was against store policy! So frustrated she told me I just had to pick it up when I’m close by it’s about 200 miles!!! HELP ANY SUGGESTIONS I even tried calling corporate not sure who to direct this situation to??!!! 0 stars in review bad customer service here!!

Angelina was wonderful and patient helping me today. Much appreciated 🙏🏻