SEPHORA at Kohl's

Amazing experience last night shopping for my marine son’s gf gift while he is away. I stopped by looking for an item in a certain price range and the sales associate Gabrielle was superb. She was patient and spot on in the products. I was searching for something vanilla scented and she helped me find the perfect item in that range. She may be young but she will go far for her kindness, patience, and overall great customer service.

No greetings or help, the old lady at checkout is super rude at the counter she keeps blaming me for her confusion I was putting my number at the screen pay like what I normally do when I shop then she said "Hello do you hear me dont put your number" like she so pissed coz for some reasons she said that she cant do the discoount when I out my number she wants to sign in my account on the pad instead. Then she said dont put your number again which I dont then later on she said again you know what put your number again I think she was on drugs her confusion blame it on me and extremely rude. Unpleasant personality embarass me to a lot of people coz she loud. But of course I didn't talk back or something the only thing I said is eveeything all good zo I'm so ready to go and then she's like no

The staff here have always been extremely friendly and knowledgeable. Their product line is excellent for the size of the store. It’s a smaller store in Kohl’s but they stock a variety of brands. Sometimes the more popular/trending items are unavailable but they will ship for free. They happily provide samples before you buy. I really enjoy shopping here. I usually never leave emptied handed.

The employee checking out our order was so helpful and got us an appropriate alternative for a product my daughter picked up when she noticed the product had an ingredient geared towards adult pores. Super helpful and sweet!

I am giving 5 stars thanks to Kassie, an employee here who went above and beyond in helping me find the perfect foundation shade for my olive skin. If you don't know, it is a struggle to find a foundation shade in general but its so tough with olive skin to find something that matches you perfectly. Kassie spent at least 20 minutes with me to find me the closest shade, even walking me to the front of the store with each swatch so we could use the natural/outside lighting from the windows to see how the foundation looks. It was a game changer doing this and I appreciated that she listened to my concerns and went through with doing everything we can to find something I'd be satisfied with. I am a rare Sephora shopper, as I usually buy my makeup online or at drug stores besides foundation. I