SEPHORA at Kohl's

MY experience yestersay at this kohls was completely horrid, never in my 52 YEARS of being alive have i experienced this low of a level of customer service, and I used to work at Dollar tree! Cashier did not know what she was doing and was VERY rude in the process of checking me out when normally I would be very understanding to an employee that’s just starting out… beware of this woman who looks about 45 with short hair of and is named either janice or janis or something. you guys really need to hire better employees with the competence of kindness. will not be returning. 0 stars..⭐️👎

Had the best experience! Two employees Ryan and another employee who was a lovely female with dark hair gave excellent recommendations, incredibly friendly, and were very helpful. Shopping done 2/7 early afternoon.

I've been trying to post a review since October 25th, but there seems to be something going on with the Google reviews. I wanted to give a big shout out to Jennifer at Sephora (Kohl's-Fuquay Varina). I was shopping for myself and my 7 YO daughter took it upon herself to use some of the testers to apply her own makeup. She claimed that she wanted to look good in her costume for the Trunk or Treat. Jennifer took notice and helped her transform her look. My daughter was so excited and that made me feel good too. Thanks Jennifer!

I would like to start off by saying I typically don’t write reviews for bad encounters with customer service but when I heard that one of my friends had a similar experience, I knew I needed to write something immediately. This incident occurred a few weeks ago. I had about 3-4 items with me and got to the checkout line in which the cashier handed me a phone and said for me to type in my email. I politely declined and said that I don’t have an account and don’t want to create one since I am very busy with work and don’t like receiving spam emails. She then proceeded to ask me again and took out some coupons,scanned it for my purchase, and tried to push me into signing up by showing me the discount and then taking it out. Then she mentioned “I will have to bypass this so it doesn’t affect u

I went into Sephora a couple of days ago. Jennifer was very helpful and patient. I went in there not knowing what to get. She showed me multiple samples and helped me choose the perfect perfume for my wife!!