SEPHORA at Kohl's

Ivory was so helpful!! Very sweet and down to earth! 💞 love her vibe and patience ☺️ thank youuu

They make it so hard for you to pull up your Sephora account they make you type in your email address and then other times they have to be the ones to type it in so you have to spell out your entire email address stuff doesn't come up under your phone number like at the regular Sephora when you asked the employees for recommendations on things they don't appear to have used any of the products in the store. I tried to get this one a chance because I don't like the people in the 5th Avenue Mall one either. But i think I'm just going to have things delivered instead. Some of the girls are nice most of them just seem to be there just to look cute not really to help people if they're not using any of the products in the store then I don't understand how they can work in a makeup store. And j

I often go into sephora and every time it's a bad experience. I went in today wasn't greeted by anyone and two employees at the front counter looked at me waiting in line and continued to talk. I finally was checked out 15 minutes later and the employee ringing me up grabes my item throws it in a bag and just hands me my item and continues to speak to other employees. It makes me feel when ever I go in there. I'm an inconvenience to them.

Kat was so kind, patient, and helpful with helping me pick a skin tint out! Hands down the best sephora associate I’ve come across! Thank you so much Kat! :)

If I could give zero stars I would. I had purchased almost $250.00 worth of products about a week ago there. At that time, there was only a short guy working the counter, which was no help whatsoever. I went in today to return a item, and the feminine guy with the long nails acted like I was trying to return a false item and insisted that I did not purchase it there. He was VERY rude and so were the girls standing behind him gossiping about me. They made it very obvious. The manager said she would look into it and took my receipt. After 10 minutes of waiting, the long haired guy, the short girl with cornrows, and the girl with the pink/red hair we’re continuing to gossip with me and my husband standing right there! The manager finally comes up with the loss prevention/security guard and sa