SalonCentric

It doesn't hurt that the guy that helped me. was super cute, very professional very knowledgeable and I feel I am amongst my people when I'm there

If i could give zero reviews i would. I don’t know why i was sent things from this store when i live outside of DC and the store here didn’t have anything i ordered out of stock. When i spoke with this store the items were also not out of stock. So why did i still have missing items in my order? Beats me and i couldn’t find out why because i was told they could take care of it and have a manager call me back but no one ever did, i waited and called back and was hung up on. Edit after salon centric’s reply: I tried that after waiting a few days to hear back from this stores manager for several days and you all told me there’s nothing you can do because you have no way to contact the stores or ship anything out. OH and you had me on hold for over a half hour and then hung up on me and when

I’ve never had a horrible experience but today I was completely turned off. Usually when someone is rude, you can look past it - they’re probably having a bad day. But watching this “veteran” employee be rude to a new girl training was horrible. The trainee was packing a bag and doing it nicely… the veteran says - you need to learn to do this faster and just throw the stuff in.. then proceeds to throw my $400 order on the counter.

I had a nice cashier . But when I was asking questions about certain items the other two women at the first register seemed it was comical and started to laugh. It seems as if one was training . When I said I didn’t want an item that they keep behind the register , they started to giggle . If u make fun of a customer atleast wait until they leave . The old staff was more pleasant and helpful .. better off going to another salon centric

The one blonde employee.. Anna or Lanna whatever her name is.. is a B*TCH. Always has the biggest attitude and is rude. Sorry but noone is forcing you to work there. The attitude she gave when i returned my products was unneeded.. as if i would return something used. Not my fault the brand doesnt put a top below the cap on the bottle to prove it was opened. Very uncomfortable. This is why Cosmoprof is the best... because everyone is welcoming and sweet at all times. Never coming back.... ill get moroccan and redken products elsewhere.