SalonCentric

I had an extremely uncomfortable experience at this location today. I was followed throughout the store in an obvious and unnecessary way, which made it very clear I was being racially profiled. For context, I am a licensed professional who works at a neighboring business inside Sola Salons and pay $2,500 a month for my suite. I was simply shopping for professional supplies like I normally do. There was absolutely no reason for the level of surveillance I experienced. I should be able to walk into a beauty supply store five minutes from my place of business without being made to feel suspicious, unwelcome, or embarrassed. This experience was disrespectful and unacceptable. Because of this, I will be ordering directly from company websites or Cosmoprof moving forward. I will also be cont

Very disappointing. - I will not be returning to a store that can’t even tell me a price I went into this store to ask if they had a shampoo that I’ve been looking for and wanted to know the price The lady that was there at that time, around 4:30 pm, said she couldn’t tell me the price that had to have the app to look it up Then she asked if I had a license if not, I had to leave immediately that I couldn’t be in the store. She said it in a rude way. Like she was mad She belittled me. FYII, I do have a license been a cosmetologist for many years but won’t be returning to this store. Your employee needs some customer service skills

I went here yesterday Morning to pick up an online order. It usually takes 2 hours for the order to be ready so I was skeptical walking in at 9am to pick up my order when I just did my order the night before however the woman at the counter had my order ready. I didn't catch her name but she's a middle age caucasian woman with wine color hair. She was very nice she had my order ready I love people like this always ready. She even schooled me a little bit on my new blow dryer which I thought was really nice.

This is my favorite location, it’s always super clean and organized. I haveee to give a huge shoutout to Stephanie. She is always ready to help and makes great conversation. Very welcoming, I went in on I believe Sept 23 and she signed me up for ProRewards, which I didn’t know about, and now I have credit in my account! There was a Redken sale, so as expected there was a low supply of some things (at no fault of theirs), and when I asked if they had any of one of the shampoos in the back, she let me know there werent any left, but went right on the computer to look at any other location that might have it. She always always always goes out of her way to help the customer, has excellent customer service, and is the reason I drive out to Altamonte. I live closer to Orange City, but will alwa

Debra, Diana and step them lady are amazing. Always helpful, super friendly. Feel like family. Love them all