Salon Lofts

If I could leave 0 stars I would. I had an appointment with Sydney Hill for an all over dimensional blonde session. I showed her photos of what I wanted (which came out perfectly with someone else who moved away 4 months prior, so I knew it was possible for my hair) and I left with a disaster. I was charged full price for all over color when she only colored the top 1/4 section of my hair, and the color was ONLY added to the ends which were already blonde. This left my otherwise healthy hair with extremely broken and brittle ends & the grown out roots I made the appointment to correct. When expressing my concerns to Sydney, she was not receptive AT ALL and said that there was miscommunication. She then sent a message stating that “I should find someone else who better suits me☺️” and the

Do your research on who you book with. I’m sure there are lots of great stylists here but this is how I left looking after a full highlight in loft 8 (three pics attached) Please note, these are all separate salons, that’s why I said do your research on Facebook/Instagram etc. It was not cheap either! I had to get a color correction from a different salon the next day (last pic is after color correction from a salon in Charlotte) I could not walk around looking like that. It was so embarrassing! I give two stars still because I like the privacy of the lofts.

I booked for a haircut with Jerra because she seemed to have a lot of good reviews, I don’t doubt that she’s a talented stylist but I am not happy with my appointment. Perhaps she was not having a good day, I felt like she had an attitude of not really wanting to be there. She did not introduce herself to me but instead went right into complaining about her previous client. I had to steer the conversation back to my hair and showed her some pictures of what I wanted, which she looked at briefly, but the consultation lasted a few seconds and I didn’t feel like I was truly heard. The last time a got a haircut I gave it to myself (I know it’s a bad idea but a girls gotta do what a girls gotta do) and I recognize that my hair didn’t look great, but she made me feel self conscious about the way

Jerra is AMAZING!!! From regular treatments to extentions to fixing damage to just trying something new (she also does coloring and fun cuts)... I cannot imagine my hair life without her!

Went to Jerra Collins for a full highlight as a blonde already, came out patchy and yellow (she didn’t tone it just bleached and washed) and overcharged me almost $100 on the service. I paid for a full highlight and style, she just blow dried my hair and never styled it. Very disappointed, wish I had spoken up but she only lets you see it at the end so I didn’t realize just how bad my hair looked. If you’re going to pay almost $300 for a service, please go elsewhere (advertised as $200 though).