Sally Beauty

I didn’t have an account and I bought hair dye. She also sold me something that was already in the box that she told me wasn’t. Later that night I came back because I didn’t need 2 boxes. And a girl with curly dirty blonde hair told me I needed an account to return which seems very strange because there are people who do a lot returns however this was my first time here. She told me I couldn’t get a refund without one. Can someone here confirm if this is true or not? The issue was eventually resolved, but I’d appreciate clarification from management on the return policy so other customers don’t feel pressured to sign up Not to mention she also said oh that could use a few more coats with die when I came in excited that I just did it. Overall I felt very pressured by her to buy stuff and

Hailey was awesome, and very knowledgeable of the products I needed for dying my hair, by being new to this area, she held my hand through it all. Afterwards I went to research what else I needed, and to my surprise I didn't have to do anything else because how knowledgeable Hailey was!! Thank you so much girl!!!

Staff super helpful, especially for a clueless guy like me! I got my hair color exactly how I wanted it

I have NEVER had a bad experience here. The people are always nice and helpful or try to find a way to help. Until today when we went in to get some hair dye. We were having trouble finding a brown that didn't have red in it, so my mom politely went up to the lady working to see if she'd mind helping. She said "sigh I guess." And then just grabbed a red un dye packet and told me to add it to any color and "it should prevent the red from coming through" not wanting red at all we decided to not do that. But it was the lack of customer service that was frustrating especially since we were the only people in there at the time. Any other time has been great

This is the best spot around for quality and affordable beauty products. Their staff is very knowledgeable and very friendly! I went in today with very little knowledge on what I was looking for mostly regarding skincare, and the employee Arnie was incredibly helpful! They made me feel no pressure in the recommendations they suggested, but rather gave very helpful information and comparisons along with providing personal experience with their own uses of the brands. All in all, this was one of the best and more memorable retail experiences I've had recently and I feel confident that I'm leaving with the perfect products for my needs, rather than leaving with a bunch of things I'm not sure are right for me. Thank you Sally's! Thank you Arnie!