Sally Beauty

For a beauty store that is supposed to help you when you have questions, this store does no such thing. I asked for advice and received blank stares and a product shoved in my face that was on sale that was absolutely not what I was looking for and then no further help was offered. Unfriendly service. I go in here often and have never felt welcomed. If you don't speak Spanish the ladies working want nothing to do with you. It almost feels like they are being racist or maybe just can't speak English. Very disappointing service for a beauty store where the employees are supposed to be helpful.

Unpleasant Experience at Sally’s Mindtown - Cold Treatment and Untimely Closure I recently had a disheartening experience at Sally’s Mindtown, and I feel it’s essential to share my disappointment. Despite the website stating a 7 p.m. closing time, I arrived at 7:03, possibly 7:04 at most. The employees were inside, fully aware of my presence in the cold weather, yet they chose to completely ignore me. Even a simple acknowledgment or a polite explanation about the early closure due to the holidays would have sufficed. Instead, they left me waiting outside without any eye contact or attempt to address the situation. I understand the importance of closing on time, but given the mere two-minute delay, it was disheartening that they didn’t extend a courtesy to hear my quick request. Notably,

I left the store with a smile on my face. The cashier was so cheery and it just made my day a little better. God bless her! We need more of that positivity in this world. Well stocked nail polish selection too! Staff offered help for my questions.

Manager tries to be helpful but they're always out of stock on my product needs! Even after speaking with the manager and being told to come back on Tuesday, I have tried for 2 weeks, and they still don't have my product. A matter of fact it's Tuesday right now and I'm here at the store and the lady refuses to go in the back and check whether or not they have the product in telling me to come back yet again. With this location parking as a hassle so when you come here you wanna make sure they have what you need. I live in the area so they could be getting all of my business but never have what it is that I need and stock. I will wait until I go to another part of town and try a different Sally's.

I went today Sunday at 11.45 am. The cashier's worst attention. I asked her to recommend me a product to repair my hair and she told me that she didn't have it. She definitely wasn't in a good mood to work today