Sally Beauty

I want to thank Sally beauty staff . The store was slightly empty and I had to Door dash for items . I asked for help and the lady who helped me was cool and helpful today. Today on 09/20/25, my experience was great . I know nothing about the store, but she was wonderful to help me if she was not there I would of been lost and confused. Thank you ladies. Keep up the good work. I was very impressed with your help.

Kayla at this Lebanon Sally’s genuinely cares about helping her customers! After visiting a few of the other locations in search for this specific comb (a true favorite), she was the first employee to offer finding it online or in other stores since they were out of stock. Considering it is a lower ticket item, the other Sally reps didn’t want the bother. It was a breath of fresh air when Kayla happily offered to search. To note, they did have all the other things I wanted and picked those up today. Thank you!

I was in the area tonight visiting a good friend since I live pretty far away now. What a wonderful surprise The store manager DEE,, Was still with Sally Beauty supply in Lebanon pa! What a wonderful blessing dee is she has never let me down in ALL MY HAIR Disasters and tonight was no different!!! She is my hair rescue lady! I will drive my 2 hours to be in be in her hair care!!! THANK YOU DEE!!!! YOU ARE THE BEST!!!!!!!!😊😊😊😊😊😊😊😊😊🤗🤗🤗🤗

Deanene was a tremendous help to me in finding the proper color and developer for a color correction. It was really nice to be able to talk to someone with the knowledge to troubleshoot the correction I needed to make on my daughter’s hair. This saved me making another trip. She recommended a sealant shampoo and conditioner too. The store was organized and the shelves were stocked.

Was there Saturday, 11/12/22 , they didn't have what I wanted, was leaving as the heavy set manager was coming in, I said thank you, she apparently didn't hear me and my daughter heard her say under her breath "yeah you're welcome " with a nasty look on her face! Even if I didn't say anything, which I said thank you, a freaking manager shouldn't have an attitude with customers.... and FYI, no Sally's employees are going to be professionals, they will not be able to give you real advice on hair color and stuff, just keep that in mind, know too many people who destroyed their hair because of Sally's employees telling them what to use