Sally Beauty

I had a fantastic experience at Sally two days ago. Diane and her coworker that I did not get her name were so helpful and so kind and actually got me on a call with a hairstylist to help me figure out how to do my hair properly. The experience was great and I would highly recommend going to this Sally especially if Diane is there.

My Favorite beauty store, The staff is always welcoming, as well as helpful. They always help me find what im looking for. The manager I believe always helps me apply amazing coupons. Or just remind me today the last day buy2get one free. Omg I say okay let me get my free hair dye yes yes yes. Ty 😊 for amazing shopping experience every time I visit sally beauty in Howell. 😊

I’ve been shopping at Sally Beauty for years and have always had a good experience, but my recent visit left me feeling pretty disappointed. My mom and I were in the store looking around, even asking a staff member for help, and we were planning to keep shopping. Out of nowhere, my mom (who’s older) had a bathroom emergency and quickly ran into the restroom without realizing it was for employees only. It wasn’t meant to be disrespectful she just really had to go. A staff member called out to me (not even my mom) and said, “The bathroom is for employees only.” I kindly apologized and explained it was an emergency. Instead of just saying something like “No worries, just ask next time,” she rolled her eyes and replied, “You could’ve asked,” and went back to her phone. That rubbed me the wro

The manager (I think) is one of the sweetest people ever. Every time I go she’s always so welcoming and sparks up. Great conversation and other employees are always super nice too. I normally place mobile orders online and every time I go my order is ready and always correct. I got a discount as well since I’m a cosmetology student.

Awful service, staff and a bunch of liars My little sister came in looking for this one product that works for dark hair. The employee convinced her to buy a different product and guaranteed her it would come out the deep red she wanted and assured that 3 boxes would be enough. My sister bought 4 in case (covered about half her hair) and came out with the red hue in the sunlight…. The employee clearly didn’t know what she was talking about which is pretty dangerous when people are asking for hair dye advice. When I came in upset about everything, she didn’t seem like she could care less about the situation even thought it was her fault since she was the person who LIED and is obviously not knowledgeable on hair to be giving advice… She said she couldn’t do anything since she used the p