Sally Beauty

I asked their assistant manager for help because she had beautifully dyed blue hair so I figured she was worth her salt. The developer and bleach she recommended is the best I have ever used. It is a little harsh smelling (duh, it’s a chemical) but it is wildly effective and doesn’t melt my hair into a sticky puddle. I’ve been dying my hair for 15 years and this is the first time I’ve not burned my scalp or wrecked my hair altogether. Maria, THANK YOU for the knowledge and patience you extended to me today!

Always so well taken care of by the Beauty Queen! She always recommends great products and helps me find what I want but never pushes. And always looks fabulous doing it. I always feel like a million bucks after shopping with her!

Because I have mobility issues, my husband usually picks up my hair color products from here in Hilo. I go in occasionally if I’m physically having a good day. The person that we always go to is “Z”. I don’t know how to spell her name; but she has been so helpful and knowledgeable. She was able to help me go back to my natural white hair and it looks wonderful! I have had so many compliments. She helped my husband get the right products I needed, and he did a great job doing my hair. Z is such a sweetheart and is a real asset to your store. We always go to her whenever we need help and advice. Thank you Z! Hugs to you.

I had a wonderful experience at Sally's Beauty Supply in Hilo, Hawaii. The staff here were exceptionally helpful and attentive. They provided excellent customer service, helping me find exactly what I needed. It's always a pleasure to shop at a store where the staff goes above and beyond to assist customers. I'll definitely be returning for all my beauty supply needs!

Asked an employee what the difference is between 'clear' and 'cream' developers while shopping - she said there's basically no difference, and I was left to discover that clear developer is basically like water in texture, which is completely ruining what I needed to use it for! Never asking the employees for information again, management is clearly not training them well. It's ok to say 'I don't know'. I'll be researching on my own before I do any purchasing here.