Sally Beauty

I walked in yesterday, and i've been going to this store for years. There's a girl behind the counter who has absolutely no.Idea. the manager left early and left her alone in the store. She doesn't understand hair color she doesn't understand levels and things that. when I go there.I'm looking for a professional to answer my questions. Hire cosmetology, students or people with some greater knowledge of hair. I was very discouraged, ended up spending $64. When all I went in there for was two bottles of toner... i'm speechless. I just don't know what to say other than I was very disappointed. ugh

This store is awesome. The ladies here are very helpful and super sweet. I came in looking for a couple items that they didn’t carry but they recommend some other products. Debbie showed me some new makeup they just got in. I ended up spending $60 in makeup that I wasn’t planning on buying. Also bought skin care too that she showed me. I ended up spending just over $150 and only planned on buying my 2 items. All the products I bought are amazing and I have found my new store. These ladies all deserve raises and you can tell they love their job. Great great great customer service and I plan on telling all my friends and family about this store!!!

Sally's you have to think twice if you are black to go there. I think they should just remove black people products. They don't even try to make eye contact when you are in the store. If they are with other they try to prolong the conversation until you give up and leave. I definitely will not be recommending anyone to go shopping there, but re- directing them to downtown stores for their needs

I stopped in Sally's in Dewitt this morning (March 9, 2020) to exchange a thing for another. The girl behind the counter was just the sweetest thing. She made the return so easy. I didn't get her name but she had pink hair and a pink and black summer shirt. More stores need people like this working for them!

I find it pretty hard to believe that any of the staff at the Dewitt location (current or past) was anything less than professional in their dealings with any shoppers. I say this because I have been going to this location of Sally’s religiously for many years I did all the time I have never noticed not want any of those ladies being anyone anything but absolutely sweet as pie with the customers and very helpful and very knowledgeable. I will make sure that I pay attention more from now on though just in case I missed something and yes you guys are right about moving the African-American supplies to the front- now off course i hope you do realize though that’s corporate's decision not the decision of the ladies who work there (former retail employee here). So aside from that anomaly I don