Sally Beauty

Drove 30 minutes to this location because Google said they’re closing at eight. Got here at 6:30 and found the doors locked with a clearly marked sign indicating they will be closing at 8 PM. The person inside completely ignored us wouldn’t even look over as we checked the locked door. 15 minutes later we came back just in case there was some issue and were met with the same ignorance. Check out the photo that I took at 6:42 showing the employee right behind assigned showing they are closed at eight with no other sign or notice as to why. Thanks for wasting an hour of my time round-trip Sally. Guess we’ll be looking for somewhere else to spend $100 on hair product. Update: ended up driving to the Sally In Colonie. Very friendly staff and open just like their sign says! Please see second ph

Do not call and ask if your order can be held because they will tell you yes anf then cancel your order anyway. Maybe associates should all be on the same page instead of telling people its ok anf them losing their order!!!

I ordered a buy 2, get 50% off hair-dye for an online order to be delivered in 2 hours. When it arrived I only had 1 bottle of dye. I placed another order since I forgot gloves and I really wanted to dye my hair tonight (so I needed that extra bottle). I called the service number and explained what happened, and she offered to send the missing hair-dye in my second order (making 3 in total). When I got the second order I luckily had all bottles but my gloves were wrong. I had ordered a pack of 10 black and received a pack of 2 blue. Customer service was awesome, the girl at the store who offered to call me back was also very nice. But seems like they are struggling a bit with verifying orders.

First time experience with Sally beauty as I always thought it was a store for professionals. I was looking for a hard to find item called Noodle Head. I called the Clifton Park store to see if they had the item and they did. They would still be open by the time I got there too. The Young clerk Katie was very pleasant very helpful and an asset to her store. She helped me not only with the noodle head but answered several of my other questions. Thank you for a good experience at Sally beauty Katie.

I went in to the store the other night and I was completely overwhelmed and unsure of what I wanted and what to get in order to make my hair look the way I wanted, until I had this amazing worker her name was Lily so if you stop in please ask for her specifically, she helped me pick out the color I specifically wanted and helped me pick a good brand so I would not have to bleach my hair but still get the result I wanted. I did my hair the other night and it was a flawless result. Therefore I 100% suggest if you go to this location like I did and are in need of help you know who to ask.