Ruby Nails Innsbrook

I recently visited Ruby nails, and only have great things to say. As soon as I arrived I had to check in and was seated immediately. Lee took care of me and she was amazing. I told her what I wanted and she did exactly that. It was my first time and not my last, I only needed an acrylic fill in with a cut down. I knew what color I wanted but wasn't sure of the number, but Lee searched and compared 2 similar colors and we chose the correct one. She was precise, clean, added oil and gave me an awesome hand massage at the end. The final price was $50 which is less than what I was expecting to pay.

So I have lived in Richmond, Virginia for about 6yrs. In 6yrs. I started going to Sophia's nails salon they are good at painting and shaping but not design that goes on the nails I went there for about two yrs got board wanted my nails to stand out u know that wow or omg where did u get ur nails done at kinda looks so I started bouncing around to nail salons I'm so glad I did by my 9th nail salon I found Ruby's nails and spa my first time there everyone was so welcoming very nice made sure I was comfortable I got the luxury pedicure it was worth every penny then I had my nails done for Christmas for the first time in 6yrs I walked outta a nail salon satisfied confident and was so happy about the over all experience I didn't even care or was bothered by spending o er 200.00 bucks why becaus

I decided to stop into Ruby Nails about six months ago, and it has been my go-to salon ever since! Dani is absolutely phenomenal! Her attention to detail is unmatched. I typically get a full set of acrylics with gel polish and a gel pedicure, and my nails always come out absolutely beautiful, especially my most recent visit - they look flawless! The salon is always clean, peaceful, and welcoming, with an impressive selection of gel polish colors (including my favorite brand, DND). The pricing is extremely fair, and the service is consistently excellent. I also appreciate the complimentary refreshments. My last visit included a refreshing specialty drink, which was a fun surprise! If you’re in the area and looking for a salon, I highly recommend Dani and Ruby Nails!

I've been going to Ruby Nails for about a year and a half now. DANI is my nail tech and she does an awesome job! When I come for a fill- in ( usually 3 weeks later) my nails are still in perfect shape and look amazing! She loves what she does and it shows everytime! The shop is always clean, organized EVERYONE is always friendly, kind and helpful!

I am editing this review to reflect the exceptional professionalism and customer service displayed by their manager, John. He reached out to me personally to rectify the situation. He never tried to dismiss my concerns about my first experience, and he painlessly and meticulously fixed my nails to turn a bad manicure into a perfect one. He was incredibly kind and attentive, and I will be rebooking visits with him in the future. Thank you, John! I debated posting this but felt I needed to share with others. I had the worst manicure experience of my life here today. I came in wanting a simple dip manicure on my birthday—one solid color, nothing special. I work in surgery and require short, natural nails. My service took two hours, resulted in multiple bleeding fingers to the point of her us