Rose Nails

I’ve been going to this nail salon since I was in high school. They started to feel like family. Recently I moved to Va Beach but I still would make the drive all the way to Richmond to Rose Nails to get my nails done. 3 days ago I went and got a full set and a pedicure (same service like always). While I was getting my nails done I was talking to my tech about how I had been doing (bcuz she asked) I let her know that my life was going great and I had started a new career. Her husband started speaking to her aggressively and the walked over to the station where we were and looked at my nails.(CLEARLY THEY WERE TALKING ABOUT THEM) So she got done with my nails and I asked her how much do I owe you…. Do you know this woman had the audacity to look me in my face and say $190 with a smile on h

Unprofessional. Hardly Speak when you come in . Called 8/19 to see if they could provide Curved square shape , the lady that answers yes. After waiting about an hour I was seated at the gentleman seat. After taking off my old set he tells me they don’t have/ know how to do curve tip but did his best. 8/20 middle finger broke and the young woman who answered the phone fixed it but doesn’t look like any of my other nails. Shape and length is wrong yet still charged $5 for repair. Very Disappointing I will be going somewhere tomorrow to get these completely FIXED ! First pic is left hand the man did second pic is the “fixed middle finger” Last pic i what i showed him on 8/19

I showed the picture of how I wanted my nails and that was the result. My nails looked nothing like the picture. They got an attitude because I told them that that’s not what I asked for. She left gel polish on my skin underneath my nails and another worker was rude with me before I left.

This place should close down. They have barely made it through the pandemic. The whole place is very dirty honestly. I went in yesterday and hour before close to get some basic short nail full set and a pedicure. First of all, who gives a full acrylic set and they don’t do a mini mani to clean up cuticles. I have never seen or heard of this happening. They are limited on service because they are struggling. So the quality of products may be sub par as well. I would not recommend this salon to anyone. I am very dissatisfied and will find another salon

The lady rushed through my nails. Pressed me 3 times to get the jell polish and became very rude when I said no thank you all 3 times. She left chunks of acrylic all over my fingers and one nail has a chunk on the under side of my nail. The shape it horrible and looks very unnatural. I've never been so disappointed by my nail. My nails never look like this and the guy that did my friends nails was rude as well. She asked for them to be shorter and he snapped at her "this right length for you!" charging her an extra 5 dollars. I will never go there again. They were rude and sloppy.