Regus - Ridgeland - Renaissance at Colony Park

My experience with customer support and the manager of the Ridgeland office was terrible. I called ahead to request dependable hard wire internet service. None of the ports worked when I arrived. The host (Dalton) was kind and tried to help but could do nothing but chat online with his support leadership. I had to find another location with hard wire service. I went there and everything worked easily with no problems. Dalton put in a request to get the office internet fixed. He was told there was nothing wrong and nothing was done. He told me "you can come back tomorrow but you will have the same problems because nothing was done." (Dalton should be promoted into leadership!). I am a counselor and am working remotely, so the poor quality internet and support left me without options but to

Wonderful state-of-the-art facility. The staff and management are very easy to work with; they are very on top of things. A great place to lease an office suite!

Giving the rating for the company itself, the staff members in the location Moriah and Omar were very pleasant… it is explained when signing your contract that you will be charged a “cleaning fee” or a office restoration service, as they call it. What they do not tell you is that the “Office Restoration Services” is in the House Rules portion of the contract which they have stated in the House Rules that they are subject to change. So they purposely put that fee in there to be able to change the fee, WITHOUT any notice. Then they tell you their way of informing you is updating the house rules in the app, as if people know that the contract they signed will be changing. But neither here nor there, the point is that they are adamant about following said “House Rules”. The unfortunate part is

I gave 1 star because it was the lowest option available. Please beware of this company. They will charge you for services that you are contracted to have with them, but DO NOT uphold to their part of the contract. I was told I would receive mail at their Flowood/Madison location. They were supposed to provide mailing services for my business, but instead was returning very important mail for my business, which was not in the best interest of my business. I attempted to resolve the issue with management, but they began avoiding my calls and emails. They then turned a bill of almost 1000 over to a credit agency demanding I pay at once. Please, please, please dont make the same mistake I made. Avoid this company at all costs!

I lease Office Space from Regus location in Ridgeland, MS. I have an Accounting Services Business. I have been extremely satisfied with the office space. Most importantly and specifically Manager/Coach, Claudia Psonak, and Tamera Palmer, Senior Client Services Representative give the utmost in service to each business and all our clients. As a business owner this has been much more than I ever expected from an office space. The over the top support is more than any business could get anywhere for the atmosphere that your clients receive from this amazing staff which reflects greatly on your business. If you are looking for the ideal office space and get support, look no further, call them today.