Regus - Raleigh - North Hills Tower II

Be VERY careful with these folks. The end of our agreement was June 30. The manager of my company's Raleigh location informed Regus on MAY 2 of our notice to vacate. We also confirmed verbally about our notice to vacate. Shortly after this manager left the company, I personally called to confirm that we'll be vacated by June 30.. They then told me that because the old manager didn't complete an online form (which I didnt have access to), that the verbal and emailed notice to vacate was not legally valid. As a result, it triggered an additional 3 months of rent at a rate nearly DOUBLE what we were paying. Apparently because the notice was NOT sent via their online portal but only done via verbally AND EMAIL (with time stamps) they have to autorenew for 3 months at an EXORBITANT rate. It se

One might think at a gem of a prestige location like Tower II in. North Hills, the setting would be the superstar. However impressive the environment though, the real stars are its staff. It's a people-driven business, and where relationships matter the most, they commit to client service in droves. You can see the standard that Carol sets instilled in her staff that I worked with for over a year, with Erin, Michelle, and Carina. Were there problems and missteps? Certainly. But my measure of a service is not in the absence of issues, its in how well those issues are proactively addressed and corrected. Again, the commitment is quite evident from the staff.

My organization has recently worked with Regus at North Hills, Raleigh and has had a fantastic experience. The service and trouble shooting has been excellent. The customer service is great! The managers have been very responsive, proactive, and easy to communicate with. All questions and challenges we've had with setting up an office have been addressed promptly and with a great attitude. We look forward to a long relationship.

The front desk staff was incredibly helpful and kind. However, this facility failed at every other aspect of a successful coworking space. It took 20 minutes to check in due to their software, I paid $186 for a 1 day office space, the office was a closet with no windows and a plastic desk that was shallow and short, and finally the wifi went down an hour into my day I kindly asked the front desk to refund me and she was super helpful writing into their support but apparently it’s against their policy to refund a charge even when the wifi wasn’t available in a coworking space (which also had no cell service). I do not recommend - many other great options in the area

The offices here at Regus in North Hills are tastefully decorated, the view is amazing and the environment is professional and welcoming. Carol, Michelle and Erin work together as a team and they continue to provide excellent service and support.