Regus - Jupiter - Harbourside Place

We have utilized the Regus Jupiter-Harbourside services now for 3 years and could not be happier. Birgit Kuesters is always friendly and eager to assist anyway possible. Claudia Giacone has taken on a new role however when on site, always a pleasure. Have only met other team members briefly but they too are very welcoming and friendly. Very pleased with our choice.

Usually work from home but contractors were doing work and was way too loud. Found Regus via Google and booked an monthly office ASAP using their 24 hour great website. Amazing location and beautiful office. Reception team was super helpful, friendly and accommodating. Got help when I had questions from remote service team too. Even was able to work in the kitchen area for a couple of hours when needed as part of monthly membership. Just make sure you cancel your monthly membership right away on the website if you only need for month.

This place continues to try to Bill my credit card after I cancelled with them for services being not as advertised 5 months ago. They continue to contact me and harass me and billing my card without my permission after multiple cease and desists were sent. I was promised to be able to use the address for google listing and that was not possible as google flagged the address. Multiple pieces of mail have gone missing including a test email that I sent to myself. Do not bother using Regus unless you want substandard service and billing that’s not authorized.

Update 12/14/23 This place is still trash. Do not use them! It's really the company and lack of corporate customer service. The location/ building is okay. I just keep paying for a service I do not use and they would not let me cancel. You can only email them and they send copy paste email responses. Other services have better quality. 0 stars - do not recommend Wow! I wish I would have read the reviews. It is easy to get an address on the website but not easy to get any customer service. I call the number and they say email them. You email and they just run you in circles. Terrible customer service to non existent customer service! Hopefully I won't to get billed like these others did. Avoid Regus!!!! Find somewhere else!!

We have rented office space from Regus, WeWork and many other firms at our company and Regus is remarkably bad - I highly suggest looking elsewhere. The issues are non-return of deposits (now 3 months late and counting), charging for services that were demonstrably rejected (like saying no to a "coffee card" and then somehow being charged for coffee?), and avoiding any form of human contact to resolve a problem. When you have an issue you are sent to an email address where... guess what - they don't respond. Very clever. Perhaps I made the mistake of printing in color (even though I chose grayscale) and should accept those (over)charges but there are too many other issues/ over charges to not have these seem like points on a line. The sales people and people at the front desk are frie