Rainbow Beauty Mart

I had such a great experience here at this beauty supply store. The owners were very helpful and accommodating, and I will definitely recommend and comeback.

Literally the WORST costumer service ever. The man was so rude very little communication skills lack of respect from both owners they were in a rush to get me out and take my money and I wasn’t even in there for 4 minutes they were watching me like hawks like I was trying to steal. This is very common in the black community with hair stores in Baltimore. Please if you’re black do not go here to spend your money they don’t care about our kind. The wig that I brought was $70 it smelled like fish and it looked used already not even a hour later I tried to take it back and get another one and they told me they don’t do refunds or exchanges. Literally a day before my birthday and this is making me so upset that I came here to spend my hard earned money thinking they were nice people. This hair

Very poor customer service and rude shop owners. When I read reviews prior to checking this beauty supply store out, I was expecting great friendly service. What I found was owners that treated customers very poorly. I also witnessed a "regular" customer, I'm assuming she was a regular based on the conversation she was having, treated in a dismissive manner. Not sure if these positive reviews are from people that don't realize they are being treated with disrespect. Iunderstand that theft happens, but to treat all customers like they are there to rob them blind is a horrible way to conduct business. My advice is take your money elsewhere.

While they did have everything I wanted here, I didn’t feel very welcomed as a customer. I needed an edge brush and they keep them in a plastic container on the counter. I reached in to grab one and the owner hurriedly took it and said “I get for you”. Two things: 1. If you don’t want people to get their own, keep them BEHIND the counter-not ON it, and 2. I had on $600 sunglasses, but they REALLY thought I wanted to walk off with $1.50 edge brush? Laughable really.

Small shop but clean and open. They have lots of wigs and wig hair products, weave, braid hair, and accessories. They have a small section of hair products but the prices are reasonable. Owners seem nice and are helpful, they don't make you feel uncomfortable while you shop. Will definitely be back to buy more products.