Pueblo Chieftain

I really miss not getting the newspaper anymore, but I got SO FED UP with them raising the price EVERY new billing period. Also, I think $28.00 For a yard sale ad for two days is too high. I only wanted to list date and time only. I did not want to list everything I wanted to get rid of.

Continued billing after subscription cancellation requested. --- More detail... Disclamer: not a lawyer, but the laws i refer to here are found in HB 21-1239, 6-1-732. I did a six month signup to get access to a specific article with the intent to cancel after six months. You know, when those required-by-law emails are sent before an automatic renewal ? No such email was sent. After noticing a monthly charge, i logged in and hit "cancel subscription" and it pops up a fake error message and gives me a phone number to call. I opt to send them a message via the customer service portal thingy, because laryngitis. A couple days go by, my subscription dashboard is nerfed, and i go on my way. No confirmation but also no subscription, or so it seems. Next month: Another charge hits the bank

Absolutely the worst company!! Let’s see, we haven’t gotten our paper delivered now for 4 days out of the month and last month 3 days, but they want to charge us for a full month! It’s amazing how fast a company can go down hill after being taken over by such a big business like Gatehouse Media. You are dragging this business into the ground!!!

Quality service is non-existent at this local newspaper. It has without a doubt gone downhill over time. If you care about your town, your paper, your subscribers, and your jobs....then keep your business local! Horrible service in every way, overpriced, and unreliable home delivery. Do better Pueblo Chieftain.

10/3/2021 i wonder if anyone is paying attention to the disma excuse of a "news paper" that Pueblo has. Since it was bought out, the news stories are 3 or more days old, and some events that are being publicized have ended. In addition there are many stories that have no real relevance to our community. Then there is the constant delivery issues. I do not hold the delivery person responsible I believe the parent company has not given the local office the tools and technology necessary to keep things running. Sadly with the current handling of the local paper it may be best for the Chieftain to fail and another, local group could fill the void. Friendly office people, but a very disappointing news paper since it was sold to a Texas media company. They cover more state news and very little P