PRVLGE BARBER LOUNGE

We had Josh cut our son's hair tonight. It was our son's first haircut and Josh did him right! He did a phenomenal job making him feel comfortable and walking him through the while process. He took his time with our little guy and also gave us some pointers as well. Thanks Josh!

I went to the barbershop today and there was this lady that was doing my son‘s hair. Her name was Xavier. She was supposed to charge me $30. My son‘s age are 13 and 12 so they are not adults. She forced me to give her each 50 but she charging me 102 the other guy used to charge me 30 but this time there was a different lady and she charged me 50 for each. So I’m making a complaint about this lady. She’s not good but their hair came out good but she shouldn’t be charging me 50. She shouldn’t be charging me 30 for each.

I walk in for my appointment and ask if Dennis is there, and the only barber who is there tells me he will be here in a minute and take a seat. Just very curt like and not at all polite or inviting. So I took the seat then waited 40 minutes for Dennis to show up and he didn't so I just left. The lack of respect for another person's time and the ethos of this barber shop is just plain unprofessional. You think I'm going to bend over backward to give you my money. No, sir. I'll find another shop that actually values its customers and knows that we are the reason you will become successful or not. To say the least save yourself the stress and, more importantly, the time. Go somewhere anywhere else where they actually value you.

My kids have gone or tired to go to this barbershop several times and each times was worst than the last.Everytime my daughter books an appointment she has to wait over an hour to get in the chair. When I brought my concerns to the owner he explained that the barbers are independent contractors and he has nothing to do with how they service their clients. Great way to build a brand!

Please don't book an appointment online with a certain Walter. He won't show up and you will end up paying double in order to get a haircut with someone else. I don't know who owns that place but he's ruining their business if he keeps doing that to other people. Otherwise the service was good 👍🏾