Platinum Fade Salon

FIRST I HAD AN APPOINTMENT FOR 7am today on 9/27 IT WAS JUST ME AND MR.GERALD IN THERE BY OURSELVES. HE TALKED THE WHOLE TIME OF CUTTING MY HAIR WHEN IT CAME TIME FOR HIS NEXT APPOINTMENT HE RUSHED THE PROCESS OF MY HAIR AND BASICALLY SAID HE COULDNT FINISH MY HAIR. TOLD ME DONT RETURN BACK TO HIM HES NOT CUTTING MY HAIR BECAUSE OF HIS LACK OF DOING. HE TOLD ME NOT TO PAY HIM AND GET OUT THE SHOP BUT I WATCHED HIM CUT SOMEBODY ELSE AND HE WAS DONE IN LESS THAN 25 MINUTES HE COULDNT BE A MAN AND FINSIH MY HAIRCUT THE RIGHT WAY I WOULDNT Recommend THIS PLACE AT ALL. PLUS HE DIDNT SHAVE MY HEARD OR MUSTACHE JUST POOR WORK.

Walked in and wasn’t greeted of any kind, just stared at. Sat in there for at least 20 minutes without a word said to us except for stares and glares. This poor boy getting his haircut started out with a fade and then all the sudden it was all being buzzed off. This kid was actually mad and shook his head at the barber. The lady and old man both got done with their clients and continued to not engage with us and actually went outside on a break and STILL no words spoken. Another customer comes in and was immediately greeted and asked if they had an appointment. After 30 minutes of this wonderful customer service I left. It amazes me how you guys have business WOW. That lil kid was crying after as well!

My partner and I had went in to get his hair cut, upon arriving we had called to make sure if an appt needed to be made, which they said they take walk ins only. We were greeted with judgement and glares from both workers, not even a simple smile, or a wave. While other customers arrived after us were treated with much more respect and politeness, as well as being asked if they had an appt. We waited for about 30 min without any interaction from either worker then decided to leave out of pure disappointment and frustration. Confused as to why we weren’t even looked at as a customer let alone another human being.

I wish they played music instead of the news. I go to the barber shop to feel good and look good. The news is basically the opposite of that. Give us hours where the TVs are off and beats are on the speakers and this place is 5 stars easy. Anthony was great. Highly recommended.

I called on short notice and talked to Anthony who was able to get my two kids in on short notice. We had tried a salon MUCH closer to my house but that salon was unprofessional and not abiding my standards to prevent the spread of COVID-19. When we walked into Platinum Fade, there was a sign that required masks. Our temperature was taken. Everyone had masks on. They carefully sanitized everything after each client. We were greeted kindly and professionally when we entered and Anthony himself was perfectly on time and very pleasant. He asked my kids lots of questions to make sure he gave them the cut they wanted since we were new clients. The mood in that shop was LOVELY and it was sooooooo clean. This was a top notch establishment and I will be driving across town from here on out for suc