Paula Dominican Beauty Salon

Stay away from this place if you have more curly/African textured (Type 4) hair. When i arrived for the appointment, the owner came to me and said that moving forward I had to "wash my hair before the appointment" because I had just had braids. Meanwhile, the appointment was for a wash and roller set, and I had detangled my hair beforehand. They used so much heat on my hair to the point where the smoke detector went off within 2 minutes of them blow drying. Also, the owner was unprofessional and rude. She was extremely judgmental and made my experience at the salon feel unwelcoming. I would not recommend this salon at all and will not be returning, which is unfortunate because I’ve been getting my hair done here for years with other stylists. And if you’re unable to do someone’s hair, then

Normally, it is not an owner of a salon that typically is the person with the worst customer service. However, you will get this from the owner here. I tend to stick with a salon and did so here for more than a year, but got fed up with how uncomfortable the owner made me feel as a client. I think she should not offer to handle 4c hair since she shamed my hair texture most times I showed up, will ask if I just got braids removed, when that is just my natural hair texture. Then she applies extra heat when blow drying that has burnt my scalp and set off the fire alarm! Also, she assumes that if you don’t speak Spanish you do not understand her complaining to her staff about your hair…yes she does that! She has definitely lost my business. Never again! Wish I could give zero stars!

I am able to call and request an appointment right away and she is so accommodating. I love the way she blow dries my hair. Totally recommend this salon!

I required a wash and blow dry as, I recently fractured my wrist. The young lady washing my hair did a wonderful job in washing and massaging my scalp. Once in the styling chair (no introduction), the hairdresser proceeded to bowdry my hair at the highest heat level. When I arrived home I felt the left side of my face near the hairline stinging from the burn recieved at the hands of hairsylist. Not only was there a lack care of the use of her tools, she lacked simple etiquette of hello, goodbye or thank you, all of which were afforded to her. I will not recommend this salon to friends or family.

I went in about two weeks ago asking about a highlight consultation and to get an estimate on how much it would cost for face-framing highlights. Without even touching my hair, the hairdresser told me she couldn’t work with it because it was too dry and “looked bad to work with.” She went on to say that I would have to come in every two weeks if I even considered doing highlights, and that I should cut off the parts that were already highlighted. I found this very unprofessional and discouraging. She put me down about my hair without 1. Even examining or touching it properly, and 2. Considering the reason I came in to refresh my highlights and feel confident about my hair. Overall, the interaction felt unnecessarily rude and dismissive.