Palm Beach Tan

Kaylyn did a great job helping me pick out a lotion and a bronzer and explained the levels and wellness services so well. Will be back! They need to get a high pressure UVA bed though

Went in last week (6-7-25)to update my card info once I had realized that it hadn't been withdrawn from my account I searched back through my account to see just how long it had been? & seeing that it had been March when last payment had been made,... so I go in to pay & update , Well I get there and was told that since it has been three months that it took me out of the system? (Didn't show a balanced owed)??? Which I thought odd because this isn't the first time I've had to do this I've been tanning here for yrs & just always updated info & paid, so with that being said, I was offered just to renew my membership so I did I even upgraded & bought some after tan lotion all for just 45.98 I tanned waited a day tanned again waited a day, I go in today to tan again 6-11-25 was told I had a ba

They try to sell you things you don’t need and are rude. I should’ve not signed up for a membership. The girl kept trying to get me to sign up for an expensive membership when I just wanted to come a few times a month for a few minutes. She charged me more than the website had quoted. I had already paid and she had to void the transaction once I corrected her about the price. Just a bad experience from day one. Month two came and at the beginning of the month I had to cancel my credit card for fraud so when they charged me it declined and the y charged $10. I talked to a manager and said I wanted to cancel and wanted my information deleted but she wouldn’t say they could delete my info. I ended up canceling my membership in person because I had been annoyed with the vibe here with employee

Employees are very nice! Manager will cut you off once you try and explain your situation. Charged me $65 after I didn’t have the funds in my account for a month and I went in to freeze my account but I still got charged the $65. Horrible customer service. Manager told me my refund would be in my account 7-10 business days and I wanted 15 days and nothing showed up. I called the manager again and she said it didn’t get approved. She was NEVER going to tell me my refund didn’t get approved. Scams you out of money instead of helping you. If I could give this place and their company -100000 stars I would! Do not get into their memberships, remember they get paid by commission so they are trying to just get your money.

Nice deasent place with normal price and service they offer, when I passed by few days ago I found out they have infrared sauna which is great thing and I like it. They are clean, and you have all that you need,nice neighborhood that I like to walk to when I have more time.