Orlando Wellness Spa

This is a nice, small, resort spa. Staff friendly. Sean gave a good massage. The robes are the best I've ever had at a spa. Men's locker room well appointmented. Eucalyptus spray in steam room was nice. I think they should have white towels... The towels they provide are grey. Also, men's locker room should have water. Overall nice experience and would return again.

Not the best spa in Orlando. The facilities are sub par and the amenities are almost "cheap". The therapists I had were friendly and good (massage and pedicure). I'm not sure I would make a special trip here considering the city has better options at lower prices.

I brought my mom here with 5 additional guests as a birthday treat and put my card down as a hold. I explained that each guest would pay day of service individually in case they wanted to add services as well as their own tips. Well, apparently no one is there to process payments on Fridays and Saturdays and this wasn’t VERY RUDELY explained to me until after we left by Brian, the spa manager who I had to hunt down to return my call, after having been told I’d get a call to process payments separately, which we all thought was very odd before leaving the spa and even asked several times that this would be the case and that my card wouldn’t be charged until Brian spoke with me. Lo and behold, my card was immediately charged and I had to call the spa several times before Brian called me back

The spa has been updated and with new management. The service we got was absolutely fantastic. You don't need to be a guest at the hotel to come here. New sleek decor, great steam room and fantastic therapists. Nicole at reception was extremely helpful and personable. My experience here was very enjoyable. Only complaint, no public wifi.

What an awful experience I am in so much pain from the message !!!!! Plus we were asked to pay tip based on original price not groupon price. Employee at front desk didn't know to take cash for tip !!! She didn't even know how to refund us after charging me three times. We were three friends and I had my card in file she won't let them pay cash !!! Say we can't leave until paying the tip !! Ended up charging my card without my permission saying well thought u were leaving I was on my phone with discover to dispute it. Other employee call us cheap from group on. Leave the spa or we call security because u are giving her hard time !!!!!!!!!!!!! We were speechless!! Oh and no manger on duty ! Get a call from the manger two days later so rude and ignorant!! Says I refunded u the money and u no