Officina Profumo-Farmaceutica di Santa Maria Novella

Such a lovely in store experience. I wandered into the store with no previous knowledge of the brand, and was met with one of the kindest and most genuine salespeople I can recall of recent. Aliyah was so knowledgable on the brand and it's history, and so patiently took me through it, educating me on the background and the scents alike. She wasn't pushy or dismissive like many retail associates, and actually listened and offered me what I was interested in. I rarely am one to write reviews, but I had to share the great experience and chat I had, and will certainly return and purchase perfumes for years to come. :)

Kind sales associate (blonde hair female employee) who thank goodness, isn’t pushy to high heavens when you just want to smell different fragrances. I didn’t feel judged based on appearance either. Thank you for giving me space to browse!

Surprised to find this so close to home (RI) so had to stop in. Felt like I was in Europe upon entering. Was hoping to find a home fragrance reminding me of those travels and the skilled duo guided me on my journey without getting overwhelmed. Professional and knowledgeable with details that made it pleasurable. Now my home smells like the dream I only imagined it could and I walked out with an amazing soap as well. Well worth it!

I’ve had such lovely experiences at this location. The associates are professional, kind, and knowledgeable about the products. I’ve been helped by Lilly, Kendra, and Aliyah the times that I’ve visited and it’s been pleasant each time.

Lovely experience at this location. Friendly, knowledgable staff. Not pushy at all. Was treated very well by Lily and Aisha. Great perfume as well. Thanks!