NY Beauty Supply

I believe that when you buy a product, open it at home, and it doesn't work, you should be able to return it to the store, get a refund, and get your money back. This store simply didn't give me my money back because the product packaging was open. So here's my question: How am I supposed to test the product without opening the packaging? 😕

They always have just about every color in polishes but rarely have them in gel. The reason why they always have stock is because they charge $5.99 for the regular OPI, and $15.99 for the gel counterpart. They don't give prices over the phone which is an inconvenience to the customer. I don't exactly know what they're hoping to get through that. They have horrible customer service harassing you repeatedly asking if you need help.i get they're trying to prevent theft but not everyone is a thief. If there's cameras in place and the owner still feels they'll get robbed then have someone at the door checking bags. I mean the place is tiny, impossible to miss if someone actually stole something. Good luck trying to return or exchange something most of their things are final sale to begin with.

They had amazing customer service. They helped me with finding a good hair dye and were extremely nice and helpful. Five stars!

Have to give it a star because if not cannot reviewed it. Staff exhibits no customer service skills. I do not recommend shopping at NY Beauty Supply.

I am very sorry to do this , but lately this business is not pay attention to clients. Today i was there to buy a shampoo and conditioner and i was spoken to my wife about the price and they get very angry at the point that they threw us out the store saying they dont' care about the clients. I been a customer for years and I never will be back again. This is not the first time !!!!