Neo Nail Bar- Key Biscayne

I am beyond furious with the service my friend and I received at Neo Nail Bar Key Biscayne, and I will NEVER return. We came in for a simple nail removal—something I have done here multiple times before. Historically, dip + tip removal costs $10. That has never been an issue. My friend had gel, I had dip with tips. We were both seated with the same nail technician, Nancy, and from the SECOND we sat down, her attitude was disgusting. She immediately side-eyed us, looked at us with visible disgust, and treated us like an inconvenience instead of paying customers. Twenty minutes into the service, she suddenly announces it will be $20 instead of $10 because she is “removing both the tip and the dip.” No kidding WHAT exactly did she expect to remove? A tip with nothing on top? That explanatio

If you want perfection, ask for Nancy as technician. Her professionalism and eye for detail are unmatched, she executes every job with total precision. The salon itself is fantastic - clean, professional, and welcoming. Highly recommended

Best nail salon in Key Biscayne. Tanya was my technician and she was very kind, knowledgeable and she really takes pride in her work. I got an excellent dip manicure and pedicure. Highly recommend.

I'm spending winter in the area and was hoping this would be a great location to get semi weekly acrylic nail fills. To my disappointment, it will not be. The nail tech offering acrylic fills is very sweet but obviously doesn't provide quality service. I've worn acrylic nails for years and very, very rarely have a nail lift. My nails are constantly lifting within days of my fill, and management could care less. This explains why locals advised me to go off the island for nail services. It's really unfortunate because it's such a convenient location. The owners reply was that it's time for me to pay for an entire new set, but that is ridiculous considering the first nail to lift was completely new. As you can see from the pictures, there is minimal growth. I had my fill done the day before

Maleidys is, for me, the best. Not only because of the quality and perfection of her acrylic nail work, but also because of her kindness and professionalism. She is always attentive, punctual, and delivers excellent service. Every visit is a pleasant experience, and I always leave happy with the results. Highly recommended!